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Technology That
Exists
to Make the World Better.

BetterWorld Technology is not a traditional MSP. We are a Certified B Corporation that measures success by the impact we have on our clients, our team, and the communities they serve. That difference shapes everything about how we operate.

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Or call us: (866) 583-8122

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<4 Hr
Target RTO — recovery time objective
<1 Hr
Target RPO — recovery point objective
24/7
Backup monitoring and alerting
Quarterly
Tested — not just configured and forgotten
SOC 2 Type 2 Certified
CRN MSP Elite 250
Newsweek Most Reliable 2026
Certified B Corporation
Real Leaders Top Impact Company

Who We Are

An MSP Built on the Belief That Doing Good and Doing Well Are Not in Conflict.

BetterWorld Technology was founded in 2006 with a straightforward conviction: managed IT services could be delivered with integrity, transparency, and genuine care for client outcomes. We became a Certified B Corporation because we believe business should be held accountable to more than just profit.

Today we serve over 300 organizations across healthcare, financial services, nonprofits, manufacturing, legal, and the public sector. Every one of them benefits from the same commitment: technology that works, security that holds, and a partner that shows up.

We do not win awards because we have the best marketing. We win them because our clients tell the truth about working with us.

Security is not optional at BetterWorld

Our own environment is SOC 2 Type 2 accredited. Every client benefits from security controls we hold ourselves to first.

Proactive, not reactive

We identify problems before they cost you. Our operations model is built around prevention and early detection, not after-the-fact remediation.

People over tickets

Technology problems are business problems. We staff people who can speak both languages and build relationships that outlast any individual incident.

Transparent at every level

Monthly reporting, clear SLAs, and executive-level communication are standard. No black boxes, no mystery pricing, no surprises.

Certified B Corporation

We Are Accountable to More Than Just Profit.

B Corp certification requires independent verification that a company meets the highest standards of social and environmental performance, public transparency, and legal accountability. BetterWorld Technology has held B Corp certification since 2014 — one of the few MSPs in the country to do so.

B Corp Logo
Certified since 2014
Independently verified social and environmental standards
Legal accountability to stakeholders beyond shareholders
One of the few MSPs in the United States with B Corp status
Annual impact reporting available on request

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Everything You Want to Know About Who We Are

From our award history to our team, podcast, and threat intelligence tools —
everything that defines BetterWorld Technology in one place.

About Us

Our story, our mission, and the leadership team behind BetterWorld Technology. Who we are and why we built the company we did.

Learn More

Meet the Team

The people who answer your calls, monitor your environment, and show up when it matters. Our team is why clients stay.

Meet the Team

Awards and Recognition

Newsweek, CRN, Real Leaders, Clutch, and more. Industry recognition earned through client outcomes, not marketing spend.

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BetterBlog

Cybersecurity insights, IT leadership thinking, and industry news from our team. Written for decision-makers, not just IT professionals.

Read the Blog

Careers

Join a team that believes in what it does. Open roles across IT operations, cybersecurity, cloud, GRC, and client success.

View Open Roles

Podcast

The BetterWorld Technology podcast covering managed IT, cybersecurity leadership, and the business of running a technology-dependent organization.

Listen Now

Trust and Security

Our security posture, certifications, compliance documentation, and the controls we use to protect your data and ours. SOC 2 Type 2 report available under NDA.

Trust Center

Threat Map

Live cyber threat intelligence mapped globally. See where attacks are originating, what sectors are being targeted, and how the threat landscape is shifting in real time.

View Threat Map

Check a Data Breach

Search to see if your email, domain, or credentials have appeared in a known data breach. Free tool powered by our dark web intelligence practice.

Check Now

Request a Speaker

BetterWorld Technology leaders speak on cybersecurity, IT leadership, GRC, and technology strategy at conferences, board meetings, and industry events nationwide.

Request a Speaker

Service Level Agreement

Our SLA commitments in plain language. Response times, escalation paths, uptime targets, and what happens when we fall short. No fine print.

Read Our SLA

Privacy Policy

How BetterWorld Technology collects, uses, and protects personal information. GDPR and CCPA aligned, reviewed annually.

View Policy

Technology Ecosystem

Our Technology Partners

We maintain certified partnerships across every layer of the modern IT stack — from
infrastructure and cloud to security, productivity, and networking. These relationships
translate into better pricing, faster escalation, and deeper integration for every client we
serve.

MICROSOFT
Solutions Partner

Microsoft 365, Azure, Dynamics, Teams, and the full Microsoft cloud portfolio. Direct engineering escalation and licensing advantages across every Microsoft workload.

PAX8
Global NPO Partner of the Year

Cloud distribution partner for licensing, provisioning, and management across your full software stack. Recognized globally for our nonprofit technology work.

GOOGLE CLOUD
Premier Partner

Google Cloud Platform strategy, migration, and managed services for organizations leveraging GCP for analytics, AI, application hosting, and Google Workspace.

AMAZON WEB SERVICES
Certified Partner

AWS managed services, migration, and FinOps. Certified solutions architects and cloud practitioners for organizations running workloads on Amazon Web Services.

ARMORTEXT
Reseller Partner — Forrester Wave Leader

Enterprise secure messaging for incident response, security operations, and crisis communications. Deployed and managed as part of our enterprise security practice.

CONNECTWISE
Platform Partner

The PSA and RMM backbone of our managed IT operations — ticketing, automation, monitoring, and service delivery management across our entire client base.

SENTINELONE
Certified Partner

AI-powered endpoint detection and response deployed and managed across every client environment. SentinelOne is the EDR engine at the core of our managed cybersecurity program.

ANTHROPIC
AI Partner

Anthropic Claude powers our AI consulting practice, internal automation, and AI-enabled service delivery. We help clients adopt Claude responsibly across their operations.

CONTROLMAP
GRC Platform Partner

The GRC platform powering our compliance practice across 27+ frameworks. ControlMap enables continuous compliance monitoring, evidence collection, and audit readiness for every client.

Full Technology Partner Ecosystem

Cloud & Infrastructure
Nutanix
Nerdio
Cybersecurity
Sophos
Fortinet
Tenable
Proofpoint
Barracuda
Cloudflare
DNSFilter
SonicWall
Exium
Traceless
Identity, Access & Messaging
Duo (Cisco)
LastPass
ArmorText
Networking & Connectivity
Cisco Meraki
Ubiquiti
Sangoma
Vonage
Backup, Recovery & Continuity
Datto
Veeam
Axcient
Carbon Systems
MSP Platform & Operations
ConnectWise
ScalePad
Auvik
Liongard
TimeZest
Compliancy Group
Egnyte
AI & Automation
Thread AI
Hardware & Devices
Dell
Lenovo
HP
Apple
Logitech
Distribution & Procurement
D&H Distributing

Why BetterWorld FAQ

Common Questions About Working With BetterWorld Technology

BetterWorld Technology is a Certified B Corporation — one of fewer than 10 MSPs in North America to hold this designation. We operate under a true partner model, meaning your account has a dedicated advisor, not a ticket queue. Our 98% client renewal rate and 90%+ CSAT scores reflect a service model built around outcomes, not SLAs.
We serve healthcare, financial services, manufacturing, nonprofits and associations, education, legal services, government contractors, private equity-backed organizations, and Act 60 companies in Puerto Rico. Each industry engagement is built around its specific compliance framework — HIPAA, SOC 2, CMMC, FERPA, or PCI DSS.
We serve organizations from 25 to 2,500 users. Our sweet spot is the growth-stage organization that needs enterprise-caliber IT leadership without the overhead of a full internal team. We also co-manage environments alongside existing IT departments.
Our headquarters is in Oak Brook, Illinois, outside Chicago. We have offices across 30+ US cities and serve clients in 11 countries. Most client work is delivered remotely with on-site support available in all major metro areas.
Yes. BetterWorld Technology holds an active SOC 2 Type 2 certification, independently audited annually. This means our own security controls — access management, change control, availability, and confidentiality — are verified by a third-party auditor. We share our attestation report under NDA.
Response times are defined in our Service Level Agreement. Critical priority issues (systems down) receive a 15-minute response. High priority issues receive a 1-hour response. Standard requests are addressed within 4 business hours. Emergency after-hours support is available 24/7 for clients on applicable plans.
Yes. We work alongside your existing vendors, software platforms, and internal teams. We do not require rip-and-replace of tools you are already invested in. Our role is to manage, optimize, and secure your environment — not to sell you a specific product stack.

Ready to Work With an MSP That
Actually Cares?

Talk to our team. No boilerplate proposals. A real conversation about your organization
and what partnership with BetterWorld Technology looks like.

Talk to Our Team Book a Meeting
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|