Research consistently shows that more than 70 percent of digital transformation programs fail to meet their objectives. The common causes are not technology choices - they are organizational. Unclear business objectives, underinvested change management, scope that expands beyond organizational capacity to absorb, and consulting firms that measure success by deliverables rather than outcomes. BetterWorld Technology runs transformation programs differently: business outcome first, technology second, adoption always.
We had spent two years and significant budget on a previous transformation that delivered a cloud migration but no business change. BetterWorld Technology restarted with a business-first approach and we saw operational outcomes in the first 90 days.
COO, Professional Services Company