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BetterWorld Technology
Trust and Security

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Your Security. Our Responsibility.

True security is grounded in trust, and trust is earned through transparency, consistency, and leadership. At BetterWorld Tech, we make it our mission to deliver modern cybersecurity solutions that keep our clients protected around the clock.

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Using leading-edge tools, strict operational controls, and a team of vCISO-led professionals, we provide 24/7 oversight of your infrastructure. You can operate confidently knowing your data and systems are protected, every hour, every day.

BetterWorld Tech’s Security Commitment

Safeguarding your business is our top priority. From executive-level oversight to policy-driven controls, our security posture is built to protect data, infrastructure, and digital environments at every layer of engagement.

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Our approach brings together organizational leadership, operational excellence, and governance designed to meet and exceed compliance requirements.

Security-First Leadership and Culture

At BetterWorld Tech, every employee receives security, compliance, and privacy training as part of their onboarding experience. While roles vary, our expectation is the same across the board: security is everyone’s responsibility.

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This commitment extends to our executive team. Our Chief Information Security Officer (CISO) reports directly to senior leadership, ensuring cybersecurity is embedded at the strategic level.

The core responsibilities of our Information Security Team include:

  • Incident detection and response coordination

  • Proactive threat and vulnerability management

  • Implementation and testing of internal controls

  • Oversight of compliance, privacy, and audit initiatives

  • Lifecycle management of sensitive digital assets

People, Policies, and Professionalism

Every member of the BetterWorld Tech team is held to high standards for ethics, confidentiality, and professional behavior.

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All employees participate in structured security awareness programs upon hire and throughout their employment. Training modules cover compliance requirements, secure data handling, and user behavior risks to help reduce the human attack surface.

Securing Our Spaces, Sustaining Uptime

Access to BetterWorld Tech facilities is carefully controlled and continuously monitored.

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All offices and operational hubs are equipped with camera surveillance and badge-based entry systems. Locations supporting our Help Desk and Security Operations Center (SOC) are further protected with redundant power systems to ensure 24/7 uptime.

Operational Security

BetterWorld Tech maintains documented procedures and engineering controls to safeguard the quality and security of our systems. These include:

  • Vulnerability assessments across cloud and endpoint infrastructure

  • Change management review protocols for configuration updates

  • Event logging and alert escalation mechanisms

  • Antivirus, EDR, and system-level endpoint protections

  • Managed patching and software update schedules

Identity and Access Governance

We enforce role-based access across all platforms and client-facing systems.

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Each employee is assigned a unique user ID. Our identity protocols include password complexity requirements, mandatory rotations, and access audits. Multifactor authentication (MFA) is required for all accounts. Terminations—whether voluntary or otherwise—trigger immediate revocation of access credentials.

Incident Management

Our formal incident response plan outlines specific responsibilities for containment, communication, and escalation in the event of a security event.

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Incident team members are trained in response procedures, and simulations are performed to evaluate readiness. The plan includes defined notification workflows and supports rapid containment and investigation when threats emerge.

Business Continuity and Disaster Recovery

To prevent disruption, we maintain disaster recovery and backup procedures across all environments—cloud, hybrid, and on-premises.

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Our plans are designed to reduce single points of failure and include routine restoration tests. Data backups are encrypted and securely distributed across geographically diverse regions. We regularly update our continuity playbooks to address evolving infrastructure and compliance needs.

Data Protection and Governance

BetterWorld Tech manages personal and business data in accordance with our published privacy policy and accepted best practices for data governance.

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We apply consistent information protection policies to all data we store, process, or transmit, whether internal, partner-based, or client-specific. These protections include physical, procedural, and technical security measures tailored to the classification of the data.

Information Security Policy

Our policies and procedures follow the NIST 800-171 standard and provide formal direction across key control areas, including:

  • Information labeling and access enforcement

  • Employee training and user accountability

  • Secure application development and deployment

  • Network segmentation and security logging

  • Vulnerability mitigation and detection

  • Incident response and documentation

  • Business continuity and data recovery

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Every employee must acknowledge and agree to the policies before receiving access to our systems or client environments.

BetterWorld Tech’s Privacy Commitment

We strictly limit access to client data. Employees are not authorized to interact with or handle customer information unless expressly permitted by contractual obligation or client request.

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We offer transparency into our own privacy practices and assist clients in mapping how our services contribute to their regulatory compliance needs.

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Our internal privacy program continues to evolve to meet emerging global standards. It is deeply embedded into the services we deliver and the culture we promote.

BetterWorld Tech’s Compliance Commitment

Today’s businesses face growing security threats alongside expanding legal and regulatory requirements. BetterWorld Tech helps you meet both.

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We maintain a documented, enforceable security program that protects customer information, ensures compliance, and adapts to new regulatory frameworks as they emerge.

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Our organization regularly undergoes third-party reviews to verify adherence to relevant standards. We support readiness and attestation for:

  • SOC 2

  • HIPAA

  • NIST 800-171

  • CMMC (Level 2)

  • GDPR and state-level data privacy laws

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