These awards reflect client outcomes, peer validation, and independent verification —
not self-nomination programs or pay-to-win lists.
Recognized among America's most reliable companies for consistent service delivery and client trust.
Named to CRN's annual MSP 500 — one of the most competitive managed service provider rankings in North America.
Recognized for exceptional trust and reliability in the managed IT and cybersecurity category.
Global recognition for outstanding commitment to serving nonprofit organizations through technology.
Named among the world's top companies driving positive social and environmental impact alongside profit.
One of the few MSPs in the United States to hold B Corp certification. Independently verified since 2014.
Independently audited and accredited. SOC 2 Type 2 report available under NDA.
BetterWorld Technology is a Certified B Corporation — one of fewer than 10 MSPs in North America to hold this designation. We operate under a true partner model, meaning your account has a dedicated advisor, not a ticket queue. Our 98% client renewal rate and 90%+ CSAT scores reflect a service model built around outcomes, not SLAs.
We serve healthcare, financial services, manufacturing, nonprofits and associations, education, legal services, government contractors, private equity-backed organizations, and Act 60 companies in Puerto Rico. Each industry engagement is built around its specific compliance framework — HIPAA, SOC 2, CMMC, FERPA, or PCI DSS.
We serve organizations from 25 to 2,500 users. Our sweet spot is the growth-stage organization that needs enterprise-caliber IT leadership without the overhead of a full internal team. We also co-manage environments alongside existing IT departments.
Our headquarters is in Oak Brook, Illinois, outside Chicago. We have offices across 30+ US cities and serve clients in 11 countries. Most client work is delivered remotely with on-site support available in all major metro areas.
Yes. BetterWorld Technology holds an active SOC 2 Type 2 certification, independently audited annually. This means our own security controls — access management, change control, availability, and confidentiality — are verified by a third-party auditor. We share our attestation report under NDA.
Response times are defined in our Service Level Agreement. Critical priority issues (systems down) receive a 15-minute response. High priority issues receive a 1-hour response. Standard requests are addressed within 4 business hours. Emergency after-hours support is available 24/7 for clients on applicable plans.
Yes. We work alongside your existing vendors, software platforms, and internal teams. We do not require rip-and-replace of tools you are already invested in. Our role is to manage, optimize, and secure your environment — not to sell you a specific product stack.
The best award is a client who has worked with us for 10 years. The second best is an
organization that tells the truth about us publicly. Talk to us about what we can do for
yours.