
SERVICE LEVEL AGREEMENT
Service Level Agreements (SLA)
In our quest for excellence, our technology, network, and business partners are all critical elements to the total satisfaction that we guarantee to each of our customers, every month.
To learn more about our Service Level Agreements for the services BetterWorld provides please click on the Service Level Agreement (SLA) for the service in question.
Desktop as a Service
Managed IT Services

Software as a Service (SAAS)
Voice and Data
Recommend Add-ons and Related Services
Our customized solutions and services work better together.
Software
as a Service
Build a consistent, scalable and secure experience across all platforms.
Disaster Recovery
& Backup
Keep your organization up and running while protecting valuable data.
Business
Phone Solutions
Transform communications with flexible, cost-effective voice and data.
Cybersecurity
Identify, assess and resolve cybersecurity threats and risks — before they occur.
Desktop
as a Service
Discover the easiest, most secure way to deploy virtual desktops and operate with greater agility.
Infrastructure
as a Service
Stay light and nimble through scalable hybrid and native cloud solutions.
Remote Management & Monitoring
Trust in proactive care for your devices, systems and networks.