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BetterWorld technology

About BetterWorld Technology

Founded in 2006. Certified B Corporation since 2014. Serving 300+ organizations
across 41 states. Technology that exists to make the world better.

Who We Are

An MSP Built on the Belief That Doing Good and Doing Well Are Not in Conflict.

BetterWorld Technology was founded in 2006 with a straightforward conviction: managed IT services could be delivered with integrity, transparency, and genuine care for client outcomes. We became a Certified B Corporation because we believe business should be held accountable to more than just profit.

Today we serve over 300 organizations across healthcare, financial services, nonprofits, manufacturing, legal, and the public sector. Every one of them benefits from the same commitment: technology that works, security that holds, and a partner that shows up.

We do not win awards because we have the best marketing. We win them because our clients tell the truth about working with us.

2006
Founded
300+
Organizations Served
41
States Nationwide
20+
Certified vCISOs
SOC 2
Type 2 Accredited
2014
Certified B Corp Since

Explore BetterWorld

Everything About Who We Are

From our team and awards to our security posture, podcast, and speaker program —
every dimension of BetterWorld Technology in one place.

Meet the Team

The people who answer your calls, monitor your environment, and show up when it matters most.

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Awards and Recognition

Newsweek, CRN, Real Leaders, Clutch, and more. Recognition earned through client outcomes.

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Careers

Join a mission-driven team. Open roles across IT operations, cybersecurity, cloud, GRC, and client success.

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Trust and Security

Our security posture, SOC 2 Type 2 accreditation, and the controls we apply to protect your data and ours.

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Threat Map

Live global cyber threat intelligence. See where attacks originate and how the landscape is shifting.

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Check a Data Breach

Search to see if your email or domain has appeared in a known data breach. Free tool.

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Request a Speaker

BetterWorld Technology leaders speak at conferences, board meetings, and industry events nationwide.

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Podcast

The BetterWorld Technology podcast covering managed IT, cybersecurity, and technology leadership.

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Service Level Agreement

Our SLA commitments in plain language. Response times, escalation paths, and uptime targets.

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Privacy Policy

How we collect, use, and protect personal information. GDPR and CCPA aligned.

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Our B Corp Story

Why BetterWorld Technology became a Certified B Corporation in 2014 and what it means in practice.

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Locations

19+ offices across the US and internationally. Find your nearest BetterWorld Technology location.

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About BetterWorld Technology FAQ

Common Questions About BetterWorld Technology

B Corp certification means BetterWorld Technology has met rigorous standards of social and environmental performance, accountability, and transparency — verified by B Lab. For clients, this means you are working with a company whose values are independently audited, not self-reported. We hold ourselves to standards that affect how we treat employees, clients, and the communities we operate in.
BetterWorld Technology was founded in 2014. We have grown from a regional Chicago-area MSP to a national provider with offices in 30+ US cities and service delivery in 11 countries. The founding leadership team — James Kenefick and John Jordan — remains actively involved in the business.
Our team holds certifications including CISSP, CvCISO Expert, CvCISO Level 3, CISM, CISA, CSSRA, CompTIA Security+, Network+, Microsoft Azure Solutions Architect, Azure Administrator, AWS Solutions Architect Professional, AWS DevOps Engineer Professional, and Google Cloud Professional Architect.
Yes. All managed service engagements operate under a formal SLA defining response times by priority level, uptime commitments, escalation procedures, and remedies for SLA breaches. Our SLA is available for review at betterworldtechnology.com/servicelevelagreement.
BetterWorld Technology is SOC 2 Type 2 certified. Client data is handled under strict access controls, with audit logging of all privileged access. We operate under Business Associate Agreements for HIPAA clients and Data Processing Agreements for clients with GDPR obligations. Our Privacy Policy governs all data handling.
Yes. We provide references upon request for prospects in similar industries or at similar stages. Due to client confidentiality, published case studies are anonymized. Our team can connect you directly with client contacts who have agreed to serve as references.
The process starts with a 15-minute discovery call to understand your environment and objectives. We then conduct an IT assessment — either a rapid review or a full assessment depending on scope. From there, we propose a tailored engagement and onboard through our structured 30-day process.
Yes. We do not require replacing your existing tools or vendors. Our role is to manage, secure, and optimize your environment — not to sell you a product stack. We integrate with your existing PSA, ticketing, HR, and business systems.
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|

Want to Learn More About
BetterWorld Technology?

Start with a 15-minute conversation. We will tell you exactly who we are, how we work,
and whether we are the right fit for your organization.

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