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Industry Expertise

Policyholder Data Protection and Regulatory Compliance
Insurance

Insurance organizations hold extensive policyholder PII, health information, financial data, and claims records — creating significant breach liability under NAIC guidelines, state insurance regulations, and HIPAA for life and health carriers.

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24/7
Clinical Uptime Support
HIPAA
Compliance Program
300+
Organizations Served
SOC 2
Type 2 Accredited

The Stakes in Healthcare IT

Your Technology Challenges Are Different from Everyone Else's

A network outage for most businesses means lost productivity. In healthcare it means
disrupted care. The demands on your IT infrastructure — and your IT partner — are
categorically higher.

01

Carrier Appointment Security Requirements

Insurance carriers increasingly require agencies to meet minimum cybersecurity standards as a condition of appointment. Agencies without documented security programs risk losing carrier relationships.

02

Health Data Complexity

Life and health insurers handle protected health information subject to HIPAA, in addition to financial and PII subject to state regulations — creating overlapping compliance obligations.

03

Third-Party Claims Administrators

Insurers using TPAs, MGAs, and specialized claim handlers face third-party risk management obligations under NAIC and state regulations — requiring formal vendor risk assessment and monitoring.

Compliance and Regulatory

NAIC Compliance & Regulatory Requirements

BetterWorld Technology designs and manages your compliance program as a continuous service — not a one-time project. Your NAIC obligations are covered by the same managed security program that handles your 24/7 monitoring and incident response.

HIPAA HITECH SOC 2 NIST CSF NIST 800-171 42 CFR Part 2
View Our GRC Practice

NAIC Cybersecurity Model Law

Most states have enacted the NAIC Insurance Data Security Model Law — requiring insurance licensees to implement comprehensive information security programs, conduct risk assessments, and notify regulators within 72 hours of breach.

Policyholder PII at Scale

Insurance organizations hold policyholder names, addresses, SSNs, financial information, and health data across millions of policy records — creating significant breach liability under state data breach notification laws.

Claims Fraud and Insider Threats

Claims systems contain the financial information most valuable to fraudsters. Insider access to claims data for fraud facilitation is a persistent risk requiring access controls, behavioral monitoring, and anomaly detection.

What We Deliver

Managed IT & Security Services for Insurance

A complete managed IT and cybersecurity program purpose-built for clinical
environments, compliance obligations, and 24/7 operational demands.

A complete managed IT and cybersecurity program purpose-built for clinical environments, compliance obligations, and 24/7 operational demands.

NAIC Compliance Program

Formal information security program meeting NAIC Insurance Data Security Model Law requirements — risk assessment, written policy, incident response plan, and annual board reporting.

Policyholder Data Protection

Encryption, access controls, and data classification protecting policyholder PII and health information across policy administration systems, claims platforms, and document management.

Claims System Security

Role-based access controls, behavioral analytics, and audit logging for claims processing systems — detecting insider fraud, unauthorized access, and anomalous claims activity.

Agency and Broker Security

Security and compliance support for independent agencies and brokerages — meeting carrier security requirements for appointment eligibility and E&O carrier risk assessments.

Why BetterWorld Technology

Why Insurance Organizations Choose
BetterWorld Technology

We have been serving healthcare organizations since our founding. We understand the intersection of clinical operations, regulatory obligation, and cybersecurity risk that makes healthcare IT fundamentally different from every other industry.

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NAIC Annual Report

Annual regulatory report documenting information security program implementation — submitted to state insurance departments requiring it.

HIPAA Compliance (Health & Life)

HIPAA Security Rule implementation for health and life insurers handling PHI — with the documentation and audit trails that HHS Office for Civil Rights expects in the event of an investigation.

E&O Risk Reduction

Documented security program reducing errors and omissions insurance premium for agencies and brokerages — with the evidence documentation that E&O carriers require for renewal.

Industries We Serve

We Serve Organizations Across Every Major Industry

Purpose-built IT and cybersecurity for the sectors that demand the highest standards of security, compliance, and reliability.

 
Financial ServicesHealthcareManufacturingEducationLegal ServicesGovernment ContractorsNonprofitsPrivate EquityAct 60TechnologyAccountingBankingDefense ContractorsReal EstateInsuranceConstructionAutomotive

Industry FAQ

Common Questions About Our Industry Expertise

BetterWorld Technology is a Certified B Corporation — one of fewer than 10 MSPs in North America to hold this designation. We operate under a true partner model, meaning your account has a dedicated advisor, not a ticket queue. Our 98% client renewal rate and 90%+ CSAT scores reflect a service model built around outcomes, not SLAs.
We serve healthcare, financial services, manufacturing, nonprofits and associations, education, legal services, government contractors, private equity-backed organizations, and Act 60 companies in Puerto Rico. Each industry engagement is built around its specific compliance framework — HIPAA, SOC 2, CMMC, FERPA, or PCI DSS.
We serve organizations from 25 to 2,500 users. Our sweet spot is the growth-stage organization that needs enterprise-caliber IT leadership without the overhead of a full internal team. We also co-manage environments alongside existing IT departments.
Our headquarters is in Oak Brook, Illinois, outside Chicago. We have offices across 30+ US cities and serve clients in 11 countries. Most client work is delivered remotely with on-site support available in all major metro areas.
Yes. BetterWorld Technology holds an active SOC 2 Type 2 certification, independently audited annually. This means our own security controls — access management, change control, availability, and confidentiality — are verified by a third-party auditor. We share our attestation report under NDA.

Ready to Get Started?

Ready to Build a Healthcare IT Program That Holds Up?

Talk to a BetterWorld Technology healthcare IT advisor. We start with your specific
environment and obligations, not a generic proposal.

Connect With Us (866) 583-8122
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|

Client Results

Trusted by 300+ Organizations

98% client renewal rate. 90%+ CSAT scores. 24/7 coverage across 11 countries.
★★★★★

"BetterWorld Technology transformed our IT infrastructure. Their proactive approach means we rarely deal with downtime. They truly act as a partner, not just a vendor."

Director of Operations
Healthcare Organization — Chicago, IL
★★★★★

"Their cybersecurity team helped us achieve SOC 2 Type 2 compliance in under six months. The vCISO advisory was exactly what we needed at our stage of growth."

VP of Technology
Financial Services Firm — Washington DC
★★★★★

"We switched from a national MSP to BetterWorld and the difference is night and day. Responsive, knowledgeable, and they understand nonprofits. Renewal is automatic for us."

Executive Director
Human Services Nonprofit — Denver, CO

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