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Industry Expertise

Managed IT for Act 60 Export Services and Individual Investors
Act 60 — Puerto Rico

Puerto Rico's Act 60 tax incentive program draws individual investors and export services businesses with exceptional tax benefits — and creates specific IT and compliance requirements that mainland-focused MSPs are not equipped to handle.

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24/7
Clinical Uptime Support
HIPAA
Compliance Program
300+
Organizations Served
SOC 2
Type 2 Accredited

The Stakes in Healthcare IT

Your Technology Challenges Are Different from Everyone Else's

A network outage for most businesses means lost productivity. In healthcare it means
disrupted care. The demands on your IT infrastructure — and your IT partner — are
categorically higher.

01

Bilingual Operations Requirement

Many Act 60 businesses operate with mixed Spanish and English-speaking teams. IT support that cannot operate bilingually creates bottlenecks that affect both productivity and security response times.

02

Local Regulatory Environment

Puerto Rico has its own regulatory agencies and compliance requirements layered over federal obligations. IT governance must account for both Puerto Rico-specific and federal requirements.

03

Decree Compliance Risk

Act 60 decrees can be revoked for non-compliance. IT systems that fail to document required activities, or that create data residency issues, can create compliance risk for the decree itself.

Compliance and Regulatory

Act 60 Compliance & Regulatory Requirements

BetterWorld Technology designs and manages your compliance program as a continuous service — not a one-time project. Your Act 60 obligations are covered by the same managed security program that handles your 24/7 monitoring and incident response.

HIPAA HITECH SOC 2 NIST CSF NIST 800-171 42 CFR Part 2
View Our GRC Practice

Act 60 Annual Report Compliance

Act 60 decree holders must file annual reports demonstrating compliance with employment, charitable contribution, and residency requirements. IT systems documenting these obligations must be maintained and accessible.

IRS and Treasury Reporting for Individual Investors

Individual investors under Act 60 Chapter 2 face specific IRS reporting obligations. The IT systems, document management, and data security requirements for these financial records require professional management.

Export Services Business Requirements

Act 60 Chapter 3 export services businesses must maintain their qualifying activities in Puerto Rico. IT infrastructure and data residency documentation are increasingly relevant to decree compliance reviews.

What We Deliver

Managed IT & Security Services for Act 60 — Puerto Rico

A complete managed IT and cybersecurity program purpose-built for clinical
environments, compliance obligations, and 24/7 operational demands.

Local Puerto Rico Presence

BetterWorld Technology maintains a physical presence in Puerto Rico with Spanish-English bilingual support. We understand the unique regulatory and business environment of Act 60 operations.

Bilingual IT Support

Full Spanish and English service desk, account management, and security advisory — without the friction of communicating complex IT and security matters through a second language.

Decree Compliance Documentation

IT documentation supporting Act 60 annual report requirements — employment records for Act 60 employees, charitable contribution receipts in company systems, and operational documentation demonstrating Puerto Rico activity.

International Connectivity

Act 60 export services businesses often maintain US and international operations. We design and manage the secure connectivity, cloud infrastructure, and identity systems that support compliant cross-border operations.

Why BetterWorld Technology

Why Act 60 — Puerto Rico Organizations Choose
BetterWorld Technology

We have been serving healthcare organizations since our founding. We understand the intersection of clinical operations, regulatory obligation, and cybersecurity risk that makes healthcare IT fundamentally different from every other industry.

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Act 60 Documentation

IT systems and procedures documenting annual report requirements — employment, charitable, and activity records — maintained continuously.

Bilingual Service Desk

Spanish and English IT support with no language barriers on critical IT and security issues.

Puerto Rico Data Residency

Cloud infrastructure options supporting data residency in Puerto Rico for operations requiring local data storage.

Industries We Serve

We Serve Organizations Across Every Major Industry

Purpose-built IT and cybersecurity for the sectors that demand the highest standards of security, compliance, and reliability.

 
Financial ServicesHealthcareManufacturingEducationLegal ServicesGovernment ContractorsNonprofitsPrivate EquityAct 60TechnologyAccountingBankingDefense ContractorsReal EstateInsuranceConstructionAutomotive

Industry FAQ

Common Questions About Our Industry Expertise

BetterWorld Technology is a Certified B Corporation — one of fewer than 10 MSPs in North America to hold this designation. We operate under a true partner model, meaning your account has a dedicated advisor, not a ticket queue. Our 98% client renewal rate and 90%+ CSAT scores reflect a service model built around outcomes, not SLAs.
We serve healthcare, financial services, manufacturing, nonprofits and associations, education, legal services, government contractors, private equity-backed organizations, and Act 60 companies in Puerto Rico. Each industry engagement is built around its specific compliance framework — HIPAA, SOC 2, CMMC, FERPA, or PCI DSS.
We serve organizations from 25 to 2,500 users. Our sweet spot is the growth-stage organization that needs enterprise-caliber IT leadership without the overhead of a full internal team. We also co-manage environments alongside existing IT departments.
Our headquarters is in Oak Brook, Illinois, outside Chicago. We have offices across 30+ US cities and serve clients in 11 countries. Most client work is delivered remotely with on-site support available in all major metro areas.
Yes. BetterWorld Technology holds an active SOC 2 Type 2 certification, independently audited annually. This means our own security controls — access management, change control, availability, and confidentiality — are verified by a third-party auditor. We share our attestation report under NDA.

Ready to Get Started?

Ready to Build a Healthcare IT Program That Holds Up?

Talk to a BetterWorld Technology healthcare IT advisor. We start with your specific
environment and obligations, not a generic proposal.

Connect With Us (866) 583-8122
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|

Client Results

Trusted by 300+ Organizations

98% client renewal rate. 90%+ CSAT scores. 24/7 coverage across 11 countries.
★★★★★

"BetterWorld Technology transformed our IT infrastructure. Their proactive approach means we rarely deal with downtime. They truly act as a partner, not just a vendor."

Director of Operations
Healthcare Organization — Chicago, IL
★★★★★

"Their cybersecurity team helped us achieve SOC 2 Type 2 compliance in under six months. The vCISO advisory was exactly what we needed at our stage of growth."

VP of Technology
Financial Services Firm — Washington DC
★★★★★

"We switched from a national MSP to BetterWorld and the difference is night and day. Responsive, knowledgeable, and they understand nonprofits. Renewal is automatic for us."

Executive Director
Human Services Nonprofit — Denver, CO

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