Industry Expertise

FFIEC Compliance and Core Banking Security
Banking and Credit Unions

Community banks and credit unions operate under some of the most demanding IT regulatory requirements in any sector — FFIEC, GLBA, BSA, and increasingly state-level cybersecurity regulations. Regulators expect documented controls, tested incident response, and evidence of continuous monitoring.

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24/7
Clinical Uptime Support
HIPAA
Compliance Program
300+
Organizations Served
SOC 2
Type 2 Accredited

Your Technology Challenges Are Different from Everyone Else's

A network outage for most businesses means lost productivity. In healthcare it means
disrupted care. The demands on your IT infrastructure — and your IT partner — are
categorically higher.

01

Regulatory Examination Frequency

Community banks and credit unions face FDIC, OCC, NCUA, and state banking examinations on regular cycles. Each examination reviews IT controls in increasing depth — with consequences for institutions that show degraded posture between exams.

02

Cyber Threat Targeting Financial Institutions

Financial institutions face nation-state actors, organized crime groups, and opportunistic attackers simultaneously. FS-ISAC threat intelligence is critical — but acting on it requires monitoring infrastructure that community institutions rarely have in-house.

03

Board Reporting Requirements

FFIEC expects boards to receive regular IT risk reporting. Boards must understand cybersecurity risk at a governance level — and the IT program must generate reports that non-technical board members can use for oversight.

Compliance and Regulatory

FFIEC Compliance & Regulatory Requirements

BetterWorld Technology designs and manages your compliance program as a continuous service — not a one-time project. Your FFIEC obligations are covered by the same managed security program that handles your 24/7 monitoring and incident response.

HIPAA HITECH SOC 2 NIST CSF NIST 800-171 42 CFR Part 2

FFIEC IT Examination Readiness

FFIEC examiners review IT controls across the Cybersecurity Assessment Tool domains — cyber risk management, threat intelligence, cybersecurity controls, external dependency management, and incident management. Gaps result in Matters Requiring Attention.

Core Banking System Security

Core banking platforms — Fiserv, FIS, Jack Henry — are the central nervous system of the institution. Their security configuration, access controls, and monitoring require specialized expertise that general IT managed services cannot provide.

Third-Party Vendor Risk

FFIEC examiners specifically scrutinize third-party risk management. Banks must assess and monitor every vendor with access to customer data or critical systems — and document the entire lifecycle from due diligence through contract termination.

Managed IT & Security Services for Banking and Credit Unions

A complete managed IT and cybersecurity program purpose-built for clinical
environments, compliance obligations, and 24/7 operational demands.

A complete managed IT and cybersecurity program purpose-built for clinical environments, compliance obligations, and 24/7 operational demands.

FFIEC Examination Preparation

Continuous maintenance of FFIEC examination-ready documentation — risk assessments, penetration testing reports, vendor risk assessments, business continuity tests, and IT audit evidence — so examinations are events, not emergencies.

Core Banking Platform Security

Security configuration review and monitoring for Fiserv, FIS, and Jack Henry core banking platforms — covering privileged access, session monitoring, and change management processes that examiners specifically review.

Wire Transfer and ACH Security

Multi-factor authentication, anomaly detection, and call-back verification procedures for wire transfer and ACH origination — protecting against the business email compromise attacks that specifically target financial institution wire processes.

Business Continuity and DR

Tested and documented business continuity and disaster recovery plans meeting FFIEC requirements — including defined RTO and RPO, annual tests, and board reporting that satisfies both regulatory and operational requirements.

Why BetterWorld Technology

Why Banking and Credit Unions Organizations Choose
BetterWorld Technology

We have been serving healthcare organizations since our founding. We understand the intersection of clinical operations, regulatory obligation, and cybersecurity risk that makes healthcare IT fundamentally different from every other industry.

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FFIEC CAT Completion

Annual Cybersecurity Assessment Tool completion and documentation — with maturity ratings across all five domains maintained and improved quarter over quarter.

FS-ISAC Integration

Threat intelligence from the Financial Services Information Sharing and Analysis Center integrated into SIEM alerting — connecting sector-specific threat data to your monitoring environment.

Board Cybersecurity Reporting

Monthly and quarterly cybersecurity reports in board-ready format — translating technical risk into governance-level language for board oversight.

We Serve Organizations Across Every Major Industry

Purpose-built IT and cybersecurity for the sectors that demand the highest standards of security, compliance, and reliability.

 

Common Questions About Our Industry Expertise

BetterWorld Technology is a Certified B Corporation — one of fewer than 10 MSPs in North America to hold this designation. We operate under a true partner model, meaning your account has a dedicated advisor, not a ticket queue. Our 98% client renewal rate and 90%+ CSAT scores reflect a service model built around outcomes, not SLAs.
We serve healthcare, financial services, manufacturing, nonprofits and associations, education, legal services, government contractors, private equity-backed organizations, and Act 60 companies in Puerto Rico. Each industry engagement is built around its specific compliance framework — HIPAA, SOC 2, CMMC, FERPA, or PCI DSS.
We serve organizations from 25 to 2,500 users. Our sweet spot is the growth-stage organization that needs enterprise-caliber IT leadership without the overhead of a full internal team. We also co-manage environments alongside existing IT departments.
Our headquarters is in Oak Brook, Illinois, outside Chicago. We have offices across 30+ US cities and serve clients in 11 countries. Most client work is delivered remotely with on-site support available in all major metro areas.
Yes. BetterWorld Technology holds an active SOC 2 Type 2 certification, independently audited annually. This means our own security controls — access management, change control, availability, and confidentiality — are verified by a third-party auditor. We share our attestation report under NDA.

Ready to Build a Healthcare IT Program That Holds Up?

Talk to a BetterWorld Technology healthcare IT advisor. We start with your specific
environment and obligations, not a generic proposal.

Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|

Trusted by 300+ Organizations

98% client renewal rate. 90%+ CSAT scores. 24/7 coverage across 11 countries.
★★★★★

"BetterWorld Technology transformed our IT infrastructure. Their proactive approach means we rarely deal with downtime. They truly act as a partner, not just a vendor."

Director of Operations
Healthcare Organization — Chicago, IL
★★★★★

"Their cybersecurity team helped us achieve SOC 2 Type 2 compliance in under six months. The vCISO advisory was exactly what we needed at our stage of growth."

VP of Technology
Financial Services Firm — Washington DC
★★★★★

"We switched from a national MSP to BetterWorld and the difference is night and day. Responsive, knowledgeable, and they understand nonprofits. Renewal is automatic for us."

Executive Director
Human Services Nonprofit — Denver, CO

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