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Industry Expertise

FTC Safeguards Compliance and Dealer Operations Security
Automotive

Automotive dealerships became covered financial institutions under the revised FTC Safeguards Rule in June 2023 — requiring formal information security programs, designated security coordinators, and documented risk assessments. Non-compliance carries FTC enforcement risk.

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24/7
Clinical Uptime Support
HIPAA
Compliance Program
300+
Organizations Served
SOC 2
Type 2 Accredited

The Stakes in Healthcare IT

Your Technology Challenges Are Different from Everyone Else's

A network outage for most businesses means lost productivity. In healthcare it means
disrupted care. The demands on your IT infrastructure — and your IT partner — are
categorically higher.

01

DMS Vendor Dependency Risk

The CDK Global ransomware attack demonstrated that dealership operations can be halted by a compromise of a third-party DMS vendor. Resilience planning must account for DMS unavailability and alternative operating procedures.

02

OEM Network Security Requirements

Franchise agreements increasingly include IT security requirements imposed by OEMs as conditions of the franchise — with audits and non-compliance consequences that go beyond regulatory enforcement.

03

Employee Turnover and Access

High employee turnover in dealerships creates persistent access risks. Salespeople, F&I managers, and service advisors with access to customer financial data leaving the organization must be promptly offboarded.

Compliance and Regulatory

FTC Safeguards Compliance & Regulatory Requirements

BetterWorld Technology designs and manages your compliance program as a continuous service — not a one-time project. Your FTC Safeguards obligations are covered by the same managed security program that handles your 24/7 monitoring and incident response.

HIPAA HITECH SOC 2 NIST CSF NIST 800-171 42 CFR Part 2
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FTC Safeguards Rule for Dealerships

As of June 2023, auto dealerships are covered by the revised FTC Safeguards Rule as financial institutions under GLBA. Dealers must implement formal security programs, designate security coordinators, and conduct annual risk assessments.

DMS Security and CDK/Reynolds

Dealership Management Systems — CDK Global, Reynolds and Reynolds, DealerSocket — are primary attack targets. The CDK Global ransomware attack in 2024 shut down dealerships across North America for weeks, demonstrating the operational risk.

Customer Financial and PII Data

Auto dealerships collect customer SSNs, income documentation, credit applications, and payment data for financing — creating significant breach liability and FTC enforcement risk if not protected appropriately.

What We Deliver

Managed IT & Security Services for Automotive

A complete managed IT and cybersecurity program purpose-built for clinical
environments, compliance obligations, and 24/7 operational demands.

A complete managed IT and cybersecurity program purpose-built for clinical environments, compliance obligations, and 24/7 operational demands.

FTC Safeguards Compliance Program

Written information security program meeting revised Safeguards Rule requirements — risk assessment, designated security coordinator, annual board report, and the six core technical safeguards required by the rule.

DMS Security and Monitoring

Security configuration review and monitoring for CDK Global, Reynolds and Reynolds, and other DMS platforms — with controls that limit blast radius if the DMS vendor experiences an incident like the 2024 CDK attack.

F&I Department Security

Finance and Insurance department security — protecting customer credit applications, SSNs, and income documentation with the controls FTC examiners specifically review in dealership examinations.

Multi-Rooftop Management

Automotive groups with multiple rooftops and franchise brands need consistent security across all locations — centralized monitoring, unified identity management, and standardized incident response regardless of brand or location.

Why BetterWorld Technology

Why Automotive Organizations Choose
BetterWorld Technology

We have been serving healthcare organizations since our founding. We understand the intersection of clinical operations, regulatory obligation, and cybersecurity risk that makes healthcare IT fundamentally different from every other industry.

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FTC Safeguards Audit Readiness

Written information security plan, risk assessment, and six required technical control implementations — maintained continuously and available for FTC examination on demand.

CDK/Reynolds Resilience

Business continuity procedures for DMS unavailability — paper-based backup procedures, alternative customer intake, and recovery playbooks for when the DMS vendor has an incident.

OEM Compliance Documentation

Security documentation meeting OEM franchise cybersecurity requirements — formatted for OEM security questionnaires and annual franchise compliance audits.

Industries We Serve

We Serve Organizations Across Every Major Industry

Purpose-built IT and cybersecurity for the sectors that demand the highest standards of security, compliance, and reliability.

 
Financial ServicesHealthcareManufacturingEducationLegal ServicesGovernment ContractorsNonprofitsPrivate EquityAct 60TechnologyAccountingBankingDefense ContractorsReal EstateInsuranceConstructionAutomotive

Industry FAQ

Common Questions About Our Industry Expertise

BetterWorld Technology is a Certified B Corporation — one of fewer than 10 MSPs in North America to hold this designation. We operate under a true partner model, meaning your account has a dedicated advisor, not a ticket queue. Our 98% client renewal rate and 90%+ CSAT scores reflect a service model built around outcomes, not SLAs.
We serve healthcare, financial services, manufacturing, nonprofits and associations, education, legal services, government contractors, private equity-backed organizations, and Act 60 companies in Puerto Rico. Each industry engagement is built around its specific compliance framework — HIPAA, SOC 2, CMMC, FERPA, or PCI DSS.
We serve organizations from 25 to 2,500 users. Our sweet spot is the growth-stage organization that needs enterprise-caliber IT leadership without the overhead of a full internal team. We also co-manage environments alongside existing IT departments.
Our headquarters is in Oak Brook, Illinois, outside Chicago. We have offices across 30+ US cities and serve clients in 11 countries. Most client work is delivered remotely with on-site support available in all major metro areas.
Yes. BetterWorld Technology holds an active SOC 2 Type 2 certification, independently audited annually. This means our own security controls — access management, change control, availability, and confidentiality — are verified by a third-party auditor. We share our attestation report under NDA.

Ready to Get Started?

Ready to Build a Healthcare IT Program That Holds Up?

Talk to a BetterWorld Technology healthcare IT advisor. We start with your specific
environment and obligations, not a generic proposal.

Connect With Us (866) 583-8122
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|

Client Results

Trusted by 300+ Organizations

98% client renewal rate. 90%+ CSAT scores. 24/7 coverage across 11 countries.
★★★★★

"BetterWorld Technology transformed our IT infrastructure. Their proactive approach means we rarely deal with downtime. They truly act as a partner, not just a vendor."

Director of Operations
Healthcare Organization — Chicago, IL
★★★★★

"Their cybersecurity team helped us achieve SOC 2 Type 2 compliance in under six months. The vCISO advisory was exactly what we needed at our stage of growth."

VP of Technology
Financial Services Firm — Washington DC
★★★★★

"We switched from a national MSP to BetterWorld and the difference is night and day. Responsive, knowledgeable, and they understand nonprofits. Renewal is automatic for us."

Executive Director
Human Services Nonprofit — Denver, CO

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