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About BetterWorld Technology

Business That
Exists to Do More
Than Win.

BetterWorld Technology has been a Certified B Corporation since 2014 — one of the few managed IT services providers in the United States to hold this designation. This page tells you what that means, why we pursued it, and how it shapes the way we operate every single day.

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2014
cERTIFIED B CORP SINCE
300+
Organizations served
41
states nationwide
100%
independently verified

What Is a B Corporation

B Corp Is Not a Marketing Claim. It Is a Legal Accountability Standard.

B Corp certification is issued by B Lab — an independent nonprofit that verifies companies
meet rigorous standards of social and environmental performance, transparency, and
accountability. It requires recertification every three years and an independently audited score
above a verified threshold.

Independently Verified

B Corp certification requires independent third-party verification of your social and environmental practices, governance structure, and transparency — not a self-attestation or membership fee.

Scored Against a Rigorous Standard

Companies must score above 80 out of 200 on the B Impact Assessment — covering workers, community, environment, customers, and governance. Most companies that attempt it do not pass.

Legally Accountable to More Than Shareholders

B Corp companies amend their governing documents to formally require consideration of all stakeholders — employees, clients, communities, and the environment — not just shareholder returns.

Why BetterWorld Became a B Corp

We Were Already Operating This Way. B Corp Made It Official.

BetterWorld Technology was founded in 2006 with a conviction that managed IT services could be delivered with integrity, care, and genuine accountability to client outcomes — not just contract terms. By 2014, B Corp certification existed as a formal framework for exactly that kind of organization. We pursued it because it aligned with what we were already building.

The certification process forced us to examine every practice rigorously — how we pay and develop our employees, how we handle client data, how we engage in the communities we serve, what our governance structure actually says about who we are accountable to.

We recertify every three years. The bar rises each cycle. That discipline makes us better.

Client outcomes, not just SLA compliance
Employee development and equitable compensation
Community engagement and nonprofit service
Environmental responsibility in our operations
Transparent governance and ethical business practices
Vendor relationships that reflect our values
Security handled with the same integrity we ask of clients
Annual impact reporting available on request

What It Means in Practice

B Corp Certification Shapes How We Operate Every Day

Certification is not a frame on the wall. It is a commitment to operating differently — verified by
people outside our organization who hold us to a documented standard.

Our Employees

We invest in our team's professional development, compensation equity, and wellbeing. B Corp certification requires evidence of these practices — not just assertions.

Our Communities

BetterWorld Technology serves a disproportionate number of nonprofit and mission-driven organizations — often at pricing that reflects our commitment to organizations doing good, not just organizations that can pay the most.

Our Accountability

Our governing documents formally require us to consider all stakeholders in major decisions. Leadership does not have the option to maximize profit at the expense of the people and communities we serve.

Technology Ecosystem

Our Technology Partners

We maintain certified partnerships across every layer of the modern IT stack — from
infrastructure and cloud to security, productivity, and networking. These relationships
translate into better pricing, faster escalation, and deeper integration for every client we
serve.

MICROSOFT
Solutions Partner

Microsoft 365, Azure, Dynamics, Teams, and the full Microsoft cloud portfolio. Direct engineering escalation and licensing advantages across every Microsoft workload.

PAX8
Global NPO Partner of the Year

Cloud distribution partner for licensing, provisioning, and management across your full software stack. Recognized globally for our nonprofit technology work.

GOOGLE CLOUD
Premier Partner

Google Cloud Platform strategy, migration, and managed services for organizations leveraging GCP for analytics, AI, application hosting, and Google Workspace.

AMAZON WEB SERVICES
Certified Partner

AWS managed services, migration, and FinOps. Certified solutions architects and cloud practitioners for organizations running workloads on Amazon Web Services.

ARMORTEXT
Reseller Partner — Forrester Wave Leader

Enterprise secure messaging for incident response, security operations, and crisis communications. Deployed and managed as part of our enterprise security practice.

CONNECTWISE
Platform Partner

The PSA and RMM backbone of our managed IT operations — ticketing, automation, monitoring, and service delivery management across our entire client base.

SENTINELONE
Certified Partner

AI-powered endpoint detection and response deployed and managed across every client environment. SentinelOne is the EDR engine at the core of our managed cybersecurity program.

ANTHROPIC
AI Partner

Anthropic Claude powers our AI consulting practice, internal automation, and AI-enabled service delivery. We help clients adopt Claude responsibly across their operations.

CONTROLMAP
GRC Platform Partner

The GRC platform powering our compliance practice across 27+ frameworks. ControlMap enables continuous compliance monitoring, evidence collection, and audit readiness for every client.

Full Technology Partner Ecosystem

Cloud & Infrastructure
Nutanix
Nerdio
Cybersecurity
Sophos
Fortinet
Tenable
Proofpoint
Barracuda
Cloudflare
DNSFilter
SonicWall
Exium
Traceless
Identity, Access & Messaging
Duo (Cisco)
LastPass
ArmorText
Networking & Connectivity
Cisco Meraki
Ubiquiti
Sangoma
Vonage
Backup, Recovery & Continuity
Datto
Veeam
Axcient
Carbon Systems
MSP Platform & Operations
ConnectWise
ScalePad
Auvik
Liongard
TimeZest
Compliancy Group
Egnyte
AI & Automation
Thread AI
Hardware & Devices
Dell
Lenovo
HP
Apple
Logitech
Distribution & Procurement
D&H Distributing

Why BetterWorld FAQ

Common Questions About Working With BetterWorld Technology

BetterWorld Technology is a Certified B Corporation — one of fewer than 10 MSPs in North America to hold this designation. We operate under a true partner model, meaning your account has a dedicated advisor, not a ticket queue. Our 98% client renewal rate and 90%+ CSAT scores reflect a service model built around outcomes, not SLAs.
We serve healthcare, financial services, manufacturing, nonprofits and associations, education, legal services, government contractors, private equity-backed organizations, and Act 60 companies in Puerto Rico. Each industry engagement is built around its specific compliance framework — HIPAA, SOC 2, CMMC, FERPA, or PCI DSS.
We serve organizations from 25 to 2,500 users. Our sweet spot is the growth-stage organization that needs enterprise-caliber IT leadership without the overhead of a full internal team. We also co-manage environments alongside existing IT departments.
Our headquarters is in Oak Brook, Illinois, outside Chicago. We have offices across 30+ US cities and serve clients in 11 countries. Most client work is delivered remotely with on-site support available in all major metro areas.
Yes. BetterWorld Technology holds an active SOC 2 Type 2 certification, independently audited annually. This means our own security controls — access management, change control, availability, and confidentiality — are verified by a third-party auditor. We share our attestation report under NDA.
Response times are defined in our Service Level Agreement. Critical priority issues (systems down) receive a 15-minute response. High priority issues receive a 1-hour response. Standard requests are addressed within 4 business hours. Emergency after-hours support is available 24/7 for clients on applicable plans.
Yes. We work alongside your existing vendors, software platforms, and internal teams. We do not require rip-and-replace of tools you are already invested in. Our role is to manage, optimize, and secure your environment — not to sell you a specific product stack.

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Actually Cares?

Talk to our team. No boilerplate proposals. A real conversation about your organization
and what partnership with BetterWorld Technology looks like.

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Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|