Top 8 Manufacturing IT Problems an MSP Can Fix Fast
- John Jordan

- 55 minutes ago
- 4 min read
Manufacturing companies rely on technology that has to work every shift, every day. BetterWorld Technology partners with manufacturers to keep production systems stable, secure, and aligned with real operational demands. Downtime does not just slow productivity, it can halt operations, delay shipments, and damage customer trust. Many manufacturers struggle with recurring IT issues that pull attention away from production goals. A managed service provider can step in quickly, stabilize systems, and prevent small problems from becoming expensive disruptions.

Key Takeaways
Manufacturing IT problems often stem from aging systems and limited internal IT resources
Many issues can be resolved quickly with the right MSP processes and tools
Proactive IT support reduces downtime, security risk, and production delays
A manufacturing focused MSP aligns technology with operational efficiency
1. Unplanned Downtime from Aging Infrastructure
Legacy servers, outdated switches, and unsupported operating systems are common in manufacturing environments. These systems may still run critical workloads but fail without warning.
An MSP like BetterWorld Technology can rapidly assess infrastructure health, identify high risk components, and prioritize fixes using proven manufacturing focused processes. This often includes replacing failing hardware, virtualizing legacy systems, and adding monitoring that detects problems before production is affected.
Common fixes include:
Infrastructure health assessments
Server and network modernization
Proactive monitoring and alerting
2. Network Bottlenecks on the Plant Floor
Production equipment, scanners, IoT devices, and workstations all compete for network resources. Poorly designed networks create latency that slows machines and frustrates operators.
BetterWorld Technology can redesign network architecture to support manufacturing traffic patterns This includes segmenting plant floor traffic, upgrading switching, and ensuring wireless coverage supports mobile devices and equipment.
3. Cybersecurity Gaps in Operational Technology
Manufacturing environments often focus security on office IT while overlooking operational technology. This creates entry points for ransomware and other attacks that can shut down production lines.
BetterWorld Technology closes these gaps quickly by implementing layered security controls that protect both IT and OT environments
Fast impact security improvements:
Network segmentation between office and plant systems
Endpoint protection for industrial workstations
Backup and recovery strategies designed for production systems
4. Backup Failures and Slow Recovery
Backups that fail silently are a major risk for manufacturers. When systems go down, recovery can take days if backups are incomplete or untested.
BetterWorld Technology audits existing backups, fixes configuration issues, and implements recovery testing This ensures systems can be restored quickly without guesswork during an outage.
5. ERP and Production System Performance Issues
ERP platforms and manufacturing execution systems are critical but often suffer from performance degradation over time. Slow systems delay reporting, scheduling, and decision making.
BetterWorld Technology optimizes servers, databases, and integrations to restore performance This may involve resource tuning, storage optimization, or moving workloads to more reliable environments.
6. Limited Internal IT Bandwidth
Many manufacturers rely on small IT teams that are stretched thin. Strategic projects are delayed while staff focuses on daily support tickets.
BetterWorld Technology provides immediate relief by handling routine support, patching, and monitoring This allows internal teams to focus on process improvement and production initiatives.
7. Compliance and Audit Readiness Challenges
Manufacturers often face compliance requirements related to security, data retention, or customer contracts. Documentation gaps and inconsistent controls create audit stress.
BetterWorld Technology quickly standardizes policies, documents controls, and implements tools that support audit readiness without disrupting operations.
8. Lack of IT Visibility and Reporting
Without clear visibility, IT issues are often addressed reactively. Leadership lacks insight into system health, risks, and trends.
BetterWorld Technology introduces dashboards and reporting that translate technical data into actionable insights This helps leadership make informed decisions about technology investments.
Manufacturing IT Problems and MSP Solutions
Manufacturing IT Problem | Business Impact | How an MSP Fixes It Fast |
Aging infrastructure | Unexpected downtime | Hardware refresh and monitoring |
Network congestion | Slower production | Network redesign and segmentation |
Security gaps | Ransomware risk | Layered cybersecurity controls |
Backup failures | Data loss | Tested backup and recovery |
ERP performance | Delayed operations | System optimization |
Limited IT staff | Project delays | Managed support services |
Compliance gaps | Audit risk | Policy and control standardization |
Poor visibility | Reactive IT | Real time reporting |
Why Speed Matters in Manufacturing IT
Manufacturing environments move fast. The longer an IT issue lingers, the more it impacts safety, output, and customer commitments. MSPs that understand manufacturing workflows can act quickly because they bring proven processes, tools, and experience from similar environments.
Why Manufacturers Choose BetterWorld Technology
BetterWorld Technology works with manufacturers that need reliable, secure, and scalable IT without disrupting production. Our managed services are built around real manufacturing environments, including plant floors, ERP systems, and operational technology.
Our team focuses on fast remediation, proactive monitoring, and long term stability. That means fewer emergencies, faster resolutions, and technology that supports output instead of slowing it down.
How BetterWorld Technology helps manufacturers:
Proactively monitors infrastructure, networks, and critical systems
Secures both IT and operational technology environments
Optimizes ERP, production, and reporting platforms
Supports compliance and audit readiness
Acts as an extension of your internal IT team
Ready to Strengthen Your Manufacturing IT?
Production should never wait on technology issues. BetterWorld Technology helps manufacturers reduce downtime, improve security, and align IT with operational goals.
Connect with BetterWorld Technology today to see how fast your manufacturing IT challenges can be resolved.
FAQs
How does a managed service provider support manufacturing environments?
A manufacturing focused MSP supports both office IT and plant floor systems. This includes networks, servers, ERP platforms, backups, cybersecurity, and operational technology. The goal is to keep production running while reducing downtime, security risk, and unexpected disruptions.
Why is manufacturing IT different from standard business IT?
Manufacturing IT supports production equipment, industrial systems, and time sensitive workflows. Downtime directly impacts output and revenue. Unlike standard office environments, manufacturing requires tighter uptime standards, stronger network segmentation, and security controls that account for legacy and operational systems.
Can an MSP work alongside an internal IT team?
Yes. Many manufacturers use an MSP like BetterWorld Technology as an extension of their internal IT staff. The MSP handles monitoring, support, security, and infrastructure management while internal teams focus on process improvement and strategic initiatives.
How quickly can an MSP resolve manufacturing IT issues?
Resolution speed depends on the issue, but many problems can be addressed quickly through proactive monitoring, standardized processes, and rapid response. MSPs that specialize in manufacturing often resolve issues faster because they understand production environments and common failure points.
What should manufacturers look for in a managed service provider?
Manufacturers should look for proven experience in production environments, strong cybersecurity capabilities, clear communication, and proactive support. An MSP should understand how technology impacts operations and align IT strategy with manufacturing goals.









