Growth Mindset | Moore’s Law and Computing Power

This article talks about how leaders can help their organizations succeed with AI. It covers important ideas like making things clear, helping people understand new tech, and getting everyone excited about changes.

The Importance of a Growth Mindset

The belief is that having a growth mindset is key to getting great results and supporting clients well. This means always being ready to learn and try new things. It's not just about having a good attitude; it's also about putting money into training, developing programs, and building leadership skills. Sometimes, you just have to jump in and start, even if you make mistakes. The important thing is to get going so you don't miss chances to help clients understand new technology.

Leading with Clarity in the Age of AI

Microsoft has a similar approach, especially when it comes to using AI. As AI becomes more common in the workplace, leaders need to be clear about how it will be most helpful. Here are some key areas where Microsoft has focused its efforts:

• Large Support Organizations: AI is being used in big support teams that help customers around the world. This is a major area where AI can make a real difference.

• Customer-Facing Teams: It's important to train and equip people who work directly with customers. AI helps speed up this process, making it faster to adopt new technology and develop team members.

• Core Processes: Microsoft is focusing on specific processes where AI can bring significant improvements. Instead of trying to change everything at once, they pick a few key areas to work on.

Key Takeaways for Leaders

Regardless of an organization's size, some core principles of leadership stand out when adopting new technology like AI:

• Create Clarity: Leaders need to make sure everyone understands the goals and how AI fits into the bigger picture.

• Generate Energy: It's important to get people excited and motivated about new tools and changes.

• Deliver Success: Ultimately, the goal is to use AI to achieve positive outcomes and improve operations.

The Need for Technical Literacy

One big point is that everyone, especially leaders, needs to become more technically literate. This doesn't mean knowing every tiny detail, but it does mean understanding what generative AI is and how it works. For example, knowing that it's about predicting the "next best word" or "next best pixel" helps in explaining it to others. Leaders need to model this learning and ensure their teams also understand the technology and how it can help.

This focus on learning and adapting shows a strong growth mindset, which is very important in today's fast-changing tech world.