BetterWorld Technology's ISSA North America Show 2025 Wrap Up
- John Jordan
- 3 minutes ago
- 5 min read
A Stronger Presence Than Ever Before
ISSA Show North America 2025 in Las Vegas brought together the most innovative leaders in facility services, building operations, and cleaning technology. This year, BetterWorld Technology arrived with a more confident and expanded presence. Our booth stayed active from the moment the doors opened, and the conversations taking place around it reflected a major shift in the industry. Facility operations are becoming more digital, more automated, and more reliant on secure and well-managed technology.
Throughout the week our team, including COO and Co Founder John Jordan, Regional Director and Co Founder Matthew Bauer, and Regional Director Christopher Jordan, connected with attendees seeking reliable guidance on cybersecurity, IT modernization, and compliance. Their experience as certified vCISOs brought a practical and solution-focused tone to every conversation.
Meaningful Connections on the Show Floor
The BetterWorld booth became a hub for professionals navigating the industry’s growing reliance on connected technology. Many facility-service providers are rolling out new automation, expanding their use of IoT devices, or adopting digital quality systems. These changes bring clear benefits, but they also introduce new risks.
Across the show, our team had conversations about:
Modernizing outdated IT systems
Securing IoT equipment and building automation
Improving network reliability across multiple job sites
Strengthening cyber defenses for frontline operations
Preparing for stricter compliance expectations
The BetterWorld team spent much of the week speaking with facility-service providers, BSCs, robotics vendors, and software developers who are navigating rapid digital transformation. Attendees were especially interested in how BetterWorld can help secure connected equipment, centralize technology across multiple locations, strengthen compliance readiness, and support the rollout of new automation tools. The conversations made it clear that organizations are looking for a partner who understands both the operational demands of the industry and the security challenges that come with modernizing it.
The momentum around the booth confirmed one thing. Facility services are becoming closely tied to secure, scalable technology, and BetterWorld is in the right place at the right time to support this shift.
A Powerful Moment of Service: The End Period Poverty Initiative
One of the most inspiring moments of the week came when Matt and Chris joined the End Period Poverty volunteer event. Alongside fellow attendees, they helped assemble 500 personal-care bags for nonprofits serving women and girls in Las Vegas.
These bags represent the 500 million people worldwide who face period poverty. In Nevada, 1 in 6 women and girls between the ages of 12 and 44 live below the Federal Poverty Line, making access to essential hygiene products a real challenge.
Watching the industry come together for this cause brought a deeper sense of purpose to the week. For our team, it reinforced a belief we hold strongly. Technology matters, but people matter more. BetterWorld aims to support communities as much as we support organizations.
What We Learned About the Industry’s Direction
Throughout the show, several themes became clear.
Automation and robotics are here to stay.
Robotic cleaners, smart sensors, and automated workflows were everywhere. These solutions require secure networks and proper cybersecurity controls, which drives demand for MSP support.
IT and operations are no longer separate.
Facility services now rely heavily on digital reporting, cloud tools, connected equipment, and compliance requirements. This convergence is reshaping how teams operate.
Cyber risk is rising faster than expected.
Organizations expressed concerns about vulnerabilities in building systems, contractor equipment, and third-party software. The need for vCISO-level strategy is increasing.
Compliance is becoming a decision-making factor.
Documented processes and governance frameworks are helping teams win more contracts and stand out in competitive environments.
Why This Year Mattered for BetterWorld
At ISSA 2025, BetterWorld Technology did more than show up. We demonstrated leadership in the conversations that will shape the future of facility operations. Through discussions led by John, Matthew, and Christopher, attendees saw how an MSP with strong cybersecurity and compliance experience can support long-term growth and operational resilience.
BetterWorld provides critical support in:
Securing IoT and building automation
Creating reliable, modern IT environments
Building compliance and governance frameworks
Reducing cyber risk and improving operational continuity
Delivering ongoing vCISO guidance
Our approach helps organizations strengthen both their service delivery and their internal operations.
A Successful Show and Exciting Steps Ahead
As the show concluded, our team left energized by the opportunities ahead. The conversations at ISSA 2025 confirmed that facility services are entering a new era. Technology, cybersecurity, and data-driven operations are now fundamental parts of the industry, and BetterWorld Technology is ready to guide that transformation.
ISSA 2025 was our biggest year yet, and it set the stage for an exciting future of collaboration and innovation.
FAQs
What is the ISSA Show North America, and why does it matter to facility-service organizations?
The ISSA Show North America is the leading event for facility services, cleaning operations, and building-care professionals. It brings together innovators in automation, robotics, operations, and service delivery. For providers in these fields, the show is an essential resource for discovering new technologies, strengthening industry connections, and staying ahead of compliance and operational trends.
What value does BetterWorld Technology bring to organizations at ISSA 2025?
BetterWorld Technology provides the strategic IT support that facility-service organizations need to operate more securely and efficiently. Many teams at the show were looking for ways to modernize their systems, strengthen cybersecurity, meet growing compliance expectations, and reduce operational downtime. As an MSP with certified vCISO leadership, BetterWorld offers the expertise to build stable technology environments, improve security readiness, and create scalable processes that support long-term growth. Our presence at ISSA 2025 helped organizations understand how the right technology partner can enhance service delivery, protect sensitive data, and prepare their operations for the future.
How does BetterWorld Technology support facility-service providers with cybersecurity?
We help organizations secure everything from network infrastructure to connected equipment and digital reporting systems. Our cybersecurity services include risk assessments, continuous monitoring, incident-response planning, and long-term strategic guidance. With certified vCISOs on our team, we provide both hands-on security support and executive-level strategy to help providers reduce risk and maintain reliable operations.
What role does BetterWorld's vCISO team play for organizations in this industry?
Our vCISO leaders guide facility-service organizations through compliance preparation, governance planning, and the development of repeatable security processes. They help teams align with industry expectations, respond to customer audits, and improve overall cybersecurity maturity. At ISSA 2025, many companies sought vCISO support as compliance becomes a deciding factor in vendor selection.
What were the biggest technology trends BetterWorld observed at the show?
Attendees showed strong interest in automation, digital quality tracking, cloud-based management tools, and connected building systems. These innovations improve service delivery but also increase cybersecurity and compliance requirements. The BetterWorld team spoke with providers across the industry who are preparing for more secure networks, centralized IT environments, and scalable digital infrastructure.
