Discover how the ShadyPanda threat actor used browser extensions to spy on over 4.3 million users for seven years, evolving from affiliate fraud to a full-blown spyware operation.

Researchers have captured live footage of Lazarus Group's remote worker infiltration scheme, exposing their tactics of identity theft and remote access used to target Western companies.

Service desks are moving from reactive ticket queues to intelligent, always-on service layers that feel closer to a digital operations team than a traditional helpdesk. By 2026, AI agents embedded into the service desk will not just suggest answers or tag tickets. They will act, decide, coordinate and continuously improve, right alongside your human teams. Autonomous AI Agents & Intelligent Automation Platforms are at the center of this shift. Instead of bolting chatbots ont