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ON-DEMAND IT HELP DESK

Frustration-Free IT

Whether business hours or after hours, we’ve got you covered 24/7. Our team of U.S.-based experts help transform business operations by maintaining critical applications while enabling collaboration and innovation to modernize your IT infrastructure.

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Why Outsource IT Help?

Don’t waste time on technology failures and inefficiencies. An outsourced IT Help Desk alleviates time-consuming tasks to free up your in-house technicians for more mission critical work.

Our rapid response remote team ensures 24/7/365 coverage for backup, recovery, cloud and security.

Scale Your Support

BetterWorld Technology’s customizable IT Help Desk specializes in 24 different certifications to support multiple industries. We scale and configure to deliver the level of support you need.

Email recovery

Install system updates

Printer installation

Web-based portal

User account management

Ticket-based workflow

Permission requirements

Seamless on-demand phone, chat & email support

Password issues

Customer triaging of tickets & proactive alerting

Level I, II and III technicians specialized in Healthcare, Legal, Insurance, IT & Manufacturing

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Recommend Add-ons and Related Services

Our customized solutions and services work better together.

Software

as a Service

Build a consistent, scalable and secure experience across all platforms.

Virtual

CIO

Invest in technology leadership to grow business and lead teams.

Disaster Recovery

& Backup

Keep your organization up and running while protecting valuable data.

Business

Phone Solutions

Transform communications with flexible, cost-effective voice and data.

Cybersecurity

Identify, assess and resolve cybersecurity threats and risks — before they occur.

Desktop

as a Service

Discover the easiest, most secure way to deploy virtual desktops and operate with greater agility.

Infrastructure

as a Service

Stay light and nimble through scalable hybrid and native cloud solutions.

Remote Management & Monitoring

Trust in proactive care for your devices, systems and networks.

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