ON-DEMAND IT HELP DESK
Frustration-Free IT
Whether business hours or after hours, we’ve got you covered 24/7. Our team of U.S.-based experts help transform business operations by maintaining critical applications while enabling collaboration and innovation to modernize your IT infrastructure.
Why Outsource IT Help?
Don’t waste time on technology failures and inefficiencies. An outsourced IT Help Desk alleviates time-consuming tasks to free up your in-house technicians for more mission critical work.
Our rapid response remote team ensures 24/7/365 coverage for backup, recovery, cloud and security.
Scale Your Support
BetterWorld Technology’s customizable IT Help Desk specializes in 24 different certifications to support multiple industries. We scale and configure to deliver the level of support you need.
Email recovery
Install system updates
Printer installation
Web-based portal
User account management
Ticket-based workflow
Permission requirements
Seamless on-demand phone, chat & email support
Password issues
Customer triaging of tickets & proactive alerting
Level I, II and III technicians specialized in Healthcare, Legal, Insurance, IT & Manufacturing
Recommend Add-ons and Related Services
Our customized solutions and services work better together.
Software
as a Service
Build a consistent, scalable and secure experience across all platforms.
Disaster Recovery
& Backup
Keep your organization up and running while protecting valuable data.
Business
Phone Solutions
Transform communications with flexible, cost-effective voice and data.
Cybersecurity
Identify, assess and resolve cybersecurity threats and risks — before they occur.
Desktop
as a Service
Discover the easiest, most secure way to deploy virtual desktops and operate with greater agility.
Infrastructure
as a Service
Stay light and nimble through scalable hybrid and native cloud solutions.
Remote Management & Monitoring
Trust in proactive care for your devices, systems and networks.