BetterBlog

In-Depth Focus on Tools and Trends in IT & Communications

  • How to Stay Productive When Working Remotely

    If you have a job that allows you to work remotely, you understand how easy it can be to fall into a rut. While it’s important to have rituals, it’s also important to shake things up a bit to avoid falling into a hole of unproductivity. We’ve rounded up a few tips to keep you on track and focused as you work remotely. ...
  • The Evolution of Android vs. iPhone

    Apple and Android accounted for 99.6% of smartphone sales in the fourth quarter of 2016. That’s a pretty significant duopoly of the smartphone market! What makes these two maestros of multitouch screens the standouts? Evolution. Over the last 10 years, both Android and Apple have come a long way, consistently outpacing their competitors. For a more in-depth look at the latest generation of the iPhone check out our blog, What’s New With the iPhone 7?  ...
  • 10 Years of Giving Back: A Look at BetterWorld’s Charity Work

    BetterWorld Telecom (BWT) has been dedicated to being America’s leading B2B, full-service, sustainable communications provider since 2003. In fact, as a B Corporation, improving the environment and our communities is one of our top priorities.  ...
  • The Case for Buying Used Technology

    People often dismiss refurbishment when it comes to technology. Everyone seeks the latest and greatest tech products. Many people fear that refurbished hardware isn’t as reliable as a brand new product. However, refurbished technology has many environmental benefits. In fact, in some cases it can be even more efficient than recycling. TechSoup notes that it is “roughly 25 times more beneficial environmentally to reuse computers than to recycle them at 3 to 5 years of age.” Still need convincing? TechSoup refurbished technology for over a decade and compiled the impact of these actions into an infographic. Take a look at some of the most noteworthy insights they’ve discovered from their efforts. ...
  • Guaranteed Money Saving Tips for Every Entrepreneur

    Starting a new business is no easy feat and your bottom line is always a constant thought as an entrepreneur. However, for the new entrepreneur the thought can become a deep concern. Fortunately, with numerous options you can address your concerns before they become crippling. By thinking outside the box and implementing these tricks, you will grow your company’s profits.  ...
  • Mainstream vs. Boutique Tech Providers

      When it comes to providing technology solutions, mainstream providers may seem like the only options available for your nonprofit or business. Because both companies and organizations alike rely on Internet and telecommunications to function, they can feel trapped with their providers due to long-term contracts or lack of choices. If your company or nonprofit is being taken advantage of by a mainstream provider, it can feel like you have no other options, but not all hope is lost. Take a look at the differences between boutique and mainstream providers and why boutique providers such as BetterWorld Telecom can save you from switching from one expensive mainstream provider to the next. ...
  • Phone Etiquette Mistakes with Customers

    Just as businesses strive to make great first impressions in person, first impressions over the phone are just as crucial. When customers call in for assistance with a service or to voice a complaint, companies need to be ready to handle all situations appropriately. Employees answering customer calls should be trained to avoid some of these frequent customer service mistakes. Please note the top 3 errors. ...
  • Using Tech at Work to Be More Sustainable

    Image courtesy of Pixabay As a certified B Corporation, it’s important to us as an organization to continue to find new and innovative ways to improve. Being a sustainable organization means continuing to lessen our environmental impact while still providing meaningful and useful services. How can you make a difference in your office?...
  • How Cloud Services Can Improve Business

    Cloud services and the ever-changing world of Internet technology has transformed the way companies all across the globe conduct business. The ability to share information with coworkers, customers and other businesses has become simpler and more accessible when cloud systems are put into place. A myriad of industries and business models are able to take advantage of these services and are changing the way businesses can operate in a number of ways. So how would cloud services be advantageous for companies that aren’t already using them? How can the cloud create seamless information sharing both internally and externally? Here are a few other ways in which cloud services can make things much smoother for businesses who take full advantage of them. ...
  • VoIP vs PBX

    With the rapid growth and improvement of technology, companies are changing the way they do business by updating communication methods. Computers, handheld devices and even “work phones” are evolving to add to business and nonprofit growth. Private Branch Exchanges (PBX) are the traditional phone systems used by many workplaces around the world. Traditional landlines are easy to understand and have a number of helpful functions. Voice over Internet Protocol (VoIP) systems have many of the same functions as landlines, but operate through the internet and are able to take communicating to the next level. In order to figure out which is best suited for a business, take a look at some of the major pros and cons associated with each option. ...
  • Your Professional New Year’s Resolutions

    Personal New Year’s resolutions such as eating healthier or getting more exercise aren’t the only type you and your employees can make this year. In fact, professional development can soar when goals have an action plan. 2017 can be your best year yet with these tips for making use of the new year’s fresh start. ...
  • 3 Telecom Trends Coming to 2017

    2017 is so close we can almost feel it, and with the new year comes changes for businesses in every industry. What food trends will be on people’s plates this year? What fashion trends will take the world by storm? What will be the next big development in technology? Even the telecom industry will have big trends in the new year! Check out these three telecom trends that are predicted to be an important part of 2017 and will change the industry’s future. ...
  • Office Decor: How to Foster Productivity without Stifling Creativity

    When it comes to office decor, it can be hard to keep your employees focused while simultaneously fostering creativity. Many difficult questions arise when it comes to selecting an office setup and decor. Should it be open concept? Should the walls be brightly colored or neutral? All of the decisions you make combine to set the tone for how productive and creative your employees will be, and that’s a lot of pressure! Take a look at these tips for fostering productivity without eliminating the space for creativity to bloom. ...
  • Best Office Apps

    Technology in the workplace can help you and your team be more efficient during the workweek. This can help with productivity and even improve your bottom line (see more ways to increase office productivity here). When it comes to tech options, new apps are continuing to pop up every day. The biggest benefit of using apps in the office is that they are typically free or fairly priced. This makes this an easy way to implement technology without overspending. Take a look at the best apps for the office and how each one can help improve your workflow. ...
  • Business Tips Before the New Year:

    Getting Your Organization Ready for 2017 No matter how 2016 treated your business or nonprofit, the best part about the new year is a fresh start. Whatever struggles you may have encountered, 2017 can be your time to turn up the heat and start working on your business’ challenges and turning things around. However, you can’t just expect 2017 to bring the changes you desire; you first must properly prepare. Use these tips this December to make sure your company is truly ready to bring in the new year. ...
  • Ways Businesses Can Participate in the Giving Season

    The giving season isn’t just a time for individuals to give back to their communities. Businesses and nonprofits can get involved together for the greater good as well, all while helping to foster company-wide health and happiness. Take a look at some great ways to participate in the giving season with your business or nonprofit this year! ...
  • Monitoring Remote Workers’ Overtime

    With a new federal overtime law coming into effect on December 1, some are worried that the new way of doing things may reduce telecommuting options. However, even with the new law in place, the many benefits of “Why You Should say’Yes’ to Employee Telecommuting” as detailed in another Betterblog, are still clear. If you are concerned with how to monitor the overtime of a remote employee who was previously exempt, use these tips to continue to allow workers to telecommute. ...
  • Improving Office Communication

    In today’s world, we have so many ways to communicate with each other and this is no different in a business environment. However, what methods you use to communicate in your personal life are less important than in the business world where time is money. By improving office communication, productivity will also drastically improve (for more on improving office productivity, read How to Achieve the Most Workplace Productivity). Use these tips to learn how your office communication can improve by using the right mediums for the right conversations. ...
  • Improving Office Morale

    Your employees are the backbone of your business or nonprofit. Though offering competitive wages is important, it’s not the only factor for attracting the most skilled workers. Employees care about more than just salary when looking for the right fit. Some strongly value a work environment that allows them to have a nice work-life balance (head here for Tech Tips for Work-Life Balance). When it comes to improving office morale, these benefits can help keep your current employees happy and more productive, leading to employee retention and attracting more of the right people. ...
  • Tools for Going Paperless

    Whether your business or nonprofit is already partially paperless or is only at the beginning of your journey to becoming paper-free, there are tools that can help with the transition. Sustainable businesses are more productive and are better for our world, but that doesn’t mean it’s easy to implement sustainable initiatives. Without the right tools on your side, it can be daunting to stay organized without paper documents. These tips will keep your workflow running smoother than ever — all while being 100% paperless! ...
  • The Galaxy Note 7 Recall

    ####Everything you need to know if you’ve been relying on this device for business or personal use. The Galaxy Note 7 has officially been recalled because of a glitch that has caused many of these mobile phones to explode and cause fires. This technology blunder has become well publicized, so much so that even President Obama has made a joke about it. The attention it has gained is warranted considering this is one the biggest mass problems we’ve ever seen from smart phones. So what does this mean for you if you’ve been using these devices for business or personal use? Take a look at everything you need to know about this recall and what you should do if you are still in possession of this device. ...
  • Why You Should Explore Your Phone System Options

    The best part of having options when running a business or nonprofit is that you don’t have to settle for subpar products or services. But do you even realize when you should be exploring alternatives? One argument to sticking with the same old same old is that businesses and nonprofits simply don’t have the time to do the research. In this situation, you’re basically employing the expression “If it ain’t broke, don’t fix it.” Another reason is that you think you would receive the same quality product just from a different source and don’t want to go through the hassle of switching. While these arguments might fare well in some situations, it’s not true when it comes to your phone system. These are the top three reasons these arguments don’t hold true for telecom and why you need to explore your phone system options if you’re dealing with a mainstream provider. ...
  • How to Achieve the Most Workplace Productivity

    Work productivity is important for getting the most out of your company or nonprofit’s employees. Although you certainly do not want to overwork them, it’s important to provide the right type of environment for your employees to be able to stay focused on the task at hand. Some offices or work spaces are not the ideal setup for fostering productivity. Take a look at a few dos and don’ts of achieving workplace productivity so that your business can thrive. ...
  • Top 3 Business Trends of 2016

    2017 is so close we can almost smell it, and with the new year also comes the start of new business trends. But before we can predict the future, let’s revisit what we’ve been seeing in terms of this year’s company and nonprofit trends. Because, to know where we’re going, we have to understand where we are now. Let’s take a look at the top three business trends of 2016 and how they have been incorporated in businesses and nonprofits. ...
  • How B Corps are Using Business for Good

    B Corporations are for-profit organizations “using business as a force for good.” When it comes to finding businesses you can trust, B Corps head the pack. That’s because they are certified and required to contribute to the solution for social and environmental problems. Therefore, partnering with a B Corp will also help you become more sustainable and develop better business ethics. Take a look at some of the latest happenings in the B Corp community to get a better idea of what it looks like to give back through business. ...
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