In-Depth Focus on Tools and Trends in IT & Communications

BetterBlog

  • How to Stay Productive When Working Remotely

    If you have a job that allows you to work remotely, you understand how easy it can be to fall into a rut. While it’s important to have rituals, it’s also important to shake things up a bit to avoid falling into a hole of unproductivity. We’ve rounded up a few tips to keep you on track and focused as you work remotely. ...
  • The Evolution of Android vs. iPhone

    Apple and Android accounted for 99.6% of smartphone sales in the fourth quarter of 2016. That’s a pretty significant duopoly of the smartphone market! What makes these two maestros of multitouch screens the standouts? Evolution. Over the last 10 years, both Android and Apple have come a long way, consistently outpacing their competitors. For a more in-depth look at the latest generation of the iPhone check out our blog, What’s New With the iPhone 7?  ...
  • 8 Cures for Common Conference Call Problems

    After weeks of planning for your important conference call, you’re ready. You have a stack of notes filled with talking points, and you’ve managed to coax your biggest customers into clearing their schedules for this exact moment. With an exciting jolt of adrenaline, you open the conference call. But something’s wrong. You can hear your excited greeting echoing back at you, and there’s a persistent popping sound coming from one of the attendees. Worse, it sounds like one listener is sitting in rush hour traffic, and your boss just messaged you to say your volume’s way too high. How should you respond? ...
  • 10 Years of Giving Back: A Look at BetterWorld’s Charity Work

    BetterWorld Telecom (BWT) has been dedicated to being America’s leading B2B, full-service, sustainable communications provider since 2003. In fact, as a B Corporation, improving the environment and our communities is one of our top priorities.  ...
  • The Case for Buying Used Technology

    People often dismiss refurbishment when it comes to technology. Everyone seeks the latest and greatest tech products. Many people fear that refurbished hardware isn’t as reliable as a brand new product. However, refurbished technology has many environmental benefits. In fact, in some cases it can be even more efficient than recycling. TechSoup notes that it is “roughly 25 times more beneficial environmentally to reuse computers than to recycle them at 3 to 5 years of age.” Still need convincing? TechSoup refurbished technology for over a decade and compiled the impact of these actions into an infographic. Take a look at some of the most noteworthy insights they’ve discovered from their efforts. ...
  • Guaranteed Money Saving Tips for Every Entrepreneur

    Starting a new business is no easy feat and your bottom line is always a constant thought as an entrepreneur. However, for the new entrepreneur the thought can become a deep concern. Fortunately, with numerous options you can address your concerns before they become crippling. By thinking outside the box and implementing these tricks, you will grow your company’s profits.  ...
  • Mainstream vs. Boutique Tech Providers

      When it comes to providing technology solutions, mainstream providers may seem like the only options available for your nonprofit or business. Because both companies and organizations alike rely on Internet and telecommunications to function, they can feel trapped with their providers due to long-term contracts or lack of choices. If your company or nonprofit is being taken advantage of by a mainstream provider, it can feel like you have no other options, but not all hope is lost. Take a look at the differences between boutique and mainstream providers and why boutique providers such as BetterWorld Telecom can save you from switching from one expensive mainstream provider to the next. ...
  • Phone Etiquette Mistakes with Customers

    Just as businesses strive to make great first impressions in person, first impressions over the phone are just as crucial. When customers call in for assistance with a service or to voice a complaint, companies need to be ready to handle all situations appropriately. Employees answering customer calls should be trained to avoid some of these frequent customer service mistakes. Please note the top 3 errors. ...
  • Using Tech at Work to Be More Sustainable

    Image courtesy of Pixabay As a certified B Corporation, it’s important to us as an organization to continue to find new and innovative ways to improve. Being a sustainable organization means continuing to lessen our environmental impact while still providing meaningful and useful services. How can you make a difference in your office?...
  • How Cloud Services Can Improve Business

    Cloud services and the ever-changing world of Internet technology has transformed the way companies all across the globe conduct business. The ability to share information with coworkers, customers and other businesses has become simpler and more accessible when cloud systems are put into place. A myriad of industries and business models are able to take advantage of these services and are changing the way businesses can operate in a number of ways. So how would cloud services be advantageous for companies that aren’t already using them? How can the cloud create seamless information sharing both internally and externally? Here are a few other ways in which cloud services can make things much smoother for businesses who take full advantage of them. ...
  • VoIP vs PBX

    With the rapid growth and improvement of technology, companies are changing the way they do business by updating communication methods. Computers, handheld devices and even “work phones” are evolving to add to business and nonprofit growth. Private Branch Exchanges (PBX) are the traditional phone systems used by many workplaces around the world. Traditional landlines are easy to understand and have a number of helpful functions. Voice over Internet Protocol (VoIP) systems have many of the same functions as landlines, but operate through the internet and are able to take communicating to the next level. In order to figure out which is best suited for a business, take a look at some of the major pros and cons associated with each option. ...
  • Your Professional New Year’s Resolutions

    Personal New Year’s resolutions such as eating healthier or getting more exercise aren’t the only type you and your employees can make this year. In fact, professional development can soar when goals have an action plan. 2017 can be your best year yet with these tips for making use of the new year’s fresh start. ...
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