In-Depth Focus on Tools and Trends in IT & Communications

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  • Get The Most Out Of Your Business Phone System

    We’re in the middle of a digital transformation revolution. Businesses everywhere are looking for opportunities to digitize their technologies, in an effort to modernize their backend processes, reduce costs, and drive profits. According to one study, at least 89 percent of enterprises now have plans to adopt, or have already adopted, a digital-first business strategy....
  • Tips for Cloud Adoption During & After COVID-19

    Cloud adoption and migration continues to be a top trend in the enterprise space, with global revenue expected to reach $411 billion by the end of 2020. Companies across all vertical markets are abandoning legacy technologies in favor cloud-based infrastructure, platforms, software, and functions. This is particularly true during the COVID-19 pandemic, as businesses are seeking remote work-friendly solutions....
  • Empower Your Business With The Right Phone System

    What To Look For In Small Business Phones Small business owners often want to know why they should upgrade their phone systems. People ask: “Isn’t our tried and trusted landline connection good enough to handle incoming calls?” Simply put, the answer is no—it’s not good enough anymore. The truth is that the communications landscape has changed significantly in recent years, with the customer experience (CX) emerging as a major business driver....
  • Your Small Business Has Big Goals

    4 Must Haves For Small Business Phone Systems Small businesses have the same needs as big businesses in many ways; regardless of business size, requirements to provide stellar customer service, ensure that mobile and remote workers can stay connected, and enable efficient productivity to deliver on business goals remain constant....
  • Cybersecurity Trends To Monitor In 2020

    Businesses are digitizing at a rapid pace, adding a variety of digital communication and collaboration solutions into their environments. Voice, video, mobility, and workforce productivity apps are all making their way into the enterprise arena, and changing the way companies operate. But this brings new challenges for cybersecurity. While it’s great to see digital transformation picking up steam, it’s becoming problematic from a cybersecurity perspective....
  • How To Leverage DaaS While Working From Home

    As the effects of the COVID-19 pandemic continue to unfold, it becomes clearer why having viable remote working solutions are critical to ongoing business success. Global pandemics aside, offering remote working solutions that employees can use to work from home or while traveling also allows your business operations to run smoothly while also offering increased flexibility for staff....
  • 10 Reasons Businesses Are Switching To UC Cloud Services

    Cloud unified communications (UC) adoption is exploding, with experts predicting that the number of cloud-based UC platforms could jump from 15 percent in 2018 to 50 percent as soon as 2020. The market has been gradually shifting to adopt cloud services for several years now, but recently businesses have been making the switch in greater numbers....
  • What is UCaaS (Unified Communications as a Service)?

    Business cloud usage has exploded in recent years, with 77 percent of enterprises now storing at least one application, or a portion of their computing infrastructure, in the cloud. This trend is bound to continue accelerating. Related: 10 Reasons Businesses Are Switching To UCaaS One of the most popular ways that companies are leveraging the cloud today is with Unified Communications as a Service (UCaaS)....
  • What is Desktop as a Service (DaaS)?

    Desktop as a Service (DaaS) is a cloud computing offering that enables businesses to deliver cloud-hosted virtual desktops to any device, from anywhere. DaaS solutions provide complete hosted desktops for applications and email securely delivered over the web. They’re simple to buy and easy to manage, with no software for IT to maintain....
  • Setting up Microsoft Teams in 4 Easy Steps

    Teams is an excellent platform for supporting remote workers. It gives users multiple methods for communicating one-on-one, in private workgroups, for conducting real-time meetings, and collaborating on shared documents. It also supports communication with external business partners and clients. If you are already using Office 365, there’s a good chance you are already licensed for Teams....
  • Telecommuting In 5 Easy Steps

    Telecommuting In 5 Easy Steps Daunting as it may seem, preparing your business and employees for telecommuting is easy with the right technology and provider. There are five simple steps we recommend to ensure your transition to telecommuting is seamless and allows you to maintain the high quality performance and productivity you expect....
  • 6 easy tips to avoid getting attacked by hackers

    Today’s business landscape is governed by all-things-internet. From the efficiency of cloud computing to the communications of remote teams – we rely heavily on the internet for our business models. However, this reliance has also exposed us to ever-growing security risks. There were 7.2 billion malware attacks and 151.9 million ransomware attacks in 2019 alone....
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