The benefits of managed services are well-established— the more you can outsource your core IT and communications needs, the more you can focus on growing your business. And in organizations with internal IT teams, the ability to free up those teams to focus on high-value differentiators is becoming vital to establishing competitive advantage.
As more and more communications and IT services are becoming outsourced, the need to manage multiple vendors is becoming a challenge in and of itself.
This is where single source solutions come in. With managed service providers like BetterWorld Telecom, customers can get all of their key services through a single source solution provider, which has many benefits:
- Single Point of Contact
- Everything You Need in One Place
- Easy Add-Ons to Support Future Growth
Below we’ll discuss each of these benefits in detail.
Single Point of Contact
Having one point of contact is now more valuable than ever, especially for small- and medium-sized businesses (SMBs) that have complex needs but constrained resources. We see it as solving a key operational challenge: Most businesses would rather not deal with a sprawling patchwork of vendors, with diverse management consoles and other systems, several different bills (and billing cycles), and multiple sales and support contacts.
At BetterWorld Telecom we are committed to our customers and therefore, we offer an approach to managed services. It’s a comprehensive package of multiple services that’s been especially designed to meet the voice, security, network quality and continuity needs of SMBs.
Everything You Need
BetterWorld Telecom provides single source solutions through its Unified Communications offerings, including Voice APIs and Call Center Services, Conferencing & Collaboration, or Network Services for redundancy and resilience; and full-featured IP desk phones for every user. It ensures our customers that they’re getting everything they need for communications, security, and peace of mind.
We’ve included everything you need in a core services package – and nothing you might not. There’s no longer the worry of missing something when procuring a-la-carte services and unwittingly ending up with an incomplete solution.
We also take the guesswork out of establishing your IT support budget by offering packages as a single subscription service. One monthly charge covers a wide range of tasks, with no surprise fees. This goes for businesses with multiple locations, too: You can roll services for all locations under one contract for scale.
For businesses that have more extensive needs, it’s simple to add on other BetterWorld Telecom services such as Hybrid Cloud Solutions to create a custom solution. We can design the perfect package tailored to your specific needs from our overall managed service portfolio, using only the modules you choose.
In all cases, the services are backed by our IT experts who will monitor your critical systems 24/7/365 and respond immediately to any issues you may have, freeing you up to focus on your core business objectives.
Seize Your Single-Contact Opportunity
Contact us today to see how BetterWorld Telecom can give your company access to a full suite of top-tier IT services while keeping your operations efficient and streamlined. Elevate your business today!
Some content in this post was originally published on TPX.
Posted in: Unified Communication