News and Happenings

• MGM hack exposes personal data of 10.6 million guests

  The personal information of 10.6 million guests who stayed at MGM Resorts hotels was hacked last summer. The hack was first reported by ZDNet on Wednesday, which said the stolen information was posted to a hacking forum this week. MGM confirmed the attack took place to the BBC.

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• What’s Ahead for Tech, Media and Telecom in 2020?

  (Morgan Stanley) What will be the biggest Tech, Media and Telecom trends in 2020? Morgan Stanley’s analysts and TMT Barcelona conference attendees share key debates and topics for the year ahead. Highlights include: Katy Huberty, Head of North American IT Hardware Equity Research, discusses how 5G will go from promise to rollout in 2020, driving a decade of growth, productivity and IT spending.

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• Ransomware may have cost the US more than $7.5 billion in 2019

  

  #Cybersecurity (MIT Technology Review) It was another big year for ransomware, the extremely profitable style of cyberattack in which computer systems and data are taken over by hackers and held hostage until the victim hands over a payoff. In 2019, these attacks wreaked havoc around the globe, earned criminals vast sums, and even occasionally provided a weapon for government hackers.

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• 2019 Data Breach Hall of Shame

  

  #Cybersecurity (CNET) The biggest recurrent motif among the major data breaches of 2019 wasn’t the black-hooded hacker in a dark room, digging into a screen full of green text. It was a faceless set of executives and security professionals under the fluorescent lights of an office somewhere, frantically dialing their attorneys and drafting public relations apologies after leaving the front doors of their servers unlocked in public.

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BetterBlog

• Ransomware may have cost the US more than $7.5 billion in 2019

  

  It was another big year for ransomware, the extremely profitable style of cyberattack in which computer systems and data are taken over by hackers and held hostage until the victim hands over a payoff. In 2019, these attacks wreaked havoc around the globe, earned criminals vast sums, and even occasionally provided a weapon for government hackers.

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• 5 Benefits of Hiring a Managed IT Services Provider

  

  The increasingly competitive business landscape demands that businesses evolve rapidly to stay relevant to their customers. They must understand their customers better, innovate faster than ever before, and deliver consistently superior value to them. All of this can be possible only when the businesses are able to focus on customer satisfaction, innovation, product development, and other mission-critical activities without stretching their resources too thin on non-core activities.

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• Why a Communication Audit Is Worth the Hassle

  

  In business, audits tend to represent both a short-term hassle and a chance at positive long-term change. But many organizations may not be aware of the value a communication audit can provide. Defined by content and PR firm Ragan as a tool to “uncover glaring weaknesses” in company communications, an audit can be particularly effective when moving tools to the cloud is the right step.

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• Fixed Vs. Non-Fixed VoIP Phone Numbers – Everything You Need To Know

  

  The difference between fixed and non-fixed VoIP numbers isn’t particularly complex, though it may not be readily apparent to someone who doesn’t fully understand what VoIP is to begin with. In short, fixed VoIP numbers are associated with an account holder’s physical address while non-fixed VoIP numbers aren’t fixed to any specific address.

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BetterWorld Podcast

• Episode 1 - Talking Cybersecurity with James Gorman

  Episode One of the BetterWorld Podcast focuses on cybersecurity and what leaders of small to medium-sized organizations can do today to help mitigate and prevent information security breaches and bolster what is now the backbone of many businesses and nonprofits. Host Matt Bauer interviews James Gorman, BetterWorld Chief Information Security Officer and technology/security industry veteran.

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