Hiring, training, certifying, and retaining your own staff diverts valuable resources from the things that matter most.
With BetterWorld’s IT Help Desk service, you don’t need to spend time worrying about staffing your IT support team.
With Level 1 and 2 support available during business hours, after hours, or with 24×7 coverage, our U.S.-based Help Desk has you covered.
An outsourced help desk solution is designed to alleviate those time-consuming tasks your in-house technicians are stuck performing on a daily basis.
Instead of further overloading your in-house team, BetterWorld can efficiently handle time-consuming tasks like:
Scale your support resources as you grow with our IT Help Desk service.
Our solution is fully customized to your needs. Our technicians have 24+ different types of certifications depending on your industry and configuration.
BetterWorld provides one point of contact, customized solutions, and 24x7 support for all your voice, data, and security needs.
GAIN A STRATEGIC EDGE WITH A VIRTUAL CIO
BetterWorld’s DaaS (Desktop as a Service), provides cloud-optimized virtual apps and desktops, storage, and anywhere, anytime access to your desktop with the device of your choice. DaaS gives you what you need wherever you need it.
DRaaS solutions are SLA-backed and offer you protection in the event of a disaster such as human error, natural disasters or a ransomware attack encrypting your data. Our experienced engineers are available to assist you with setup and implementation and can even manage the entire solution for you.