UCaaS

  • Adopting A Digital Strategy During A Pandemic

    Telework, Digital Transformation & The Changing Workforce The developing coronavirus (COVID-19) issue has cast a fresh light on the evolving business landscape. Companies around the world—many of which were previously on the fence about telework—are now embracing the concept to prevent illness from spreading among workers. Telework, it should be noted, recently received a big endorsement from Nancy Messonnier, who is director of the CDC’s National Center for Immunization and Respiratory Diseases....
  • Is Your Remote Workforce Ready For The Unexpected ?

    Does your business provide the tools for a remote workforce? If you are up-to-date with the digital age, chances are you do. Remote working or telecommuting is the next wave of work, powered by cloud-based platforms and tools. Current trends show the popularity for a remote workforce growing exponentially, with a 115% increase in telecommuting over the last decade and no end in sight....
  • How To Maintain Secure Communications

    In late 2016, smartphone seller BLU announced a large security breach that affected many of its users’ supposedly secure communications. In total, the company claims that the threat associated with a “Wireless Update” third-party application affected 120,000 devices. The application, which is intended to update the operating system on devices, was instead harvesting text messages, call logs, and contacts without authorization....
  • Tips for Cloud Adoption During & After COVID-19

    Cloud adoption and migration continues to be a top trend in the enterprise space, with global revenue expected to reach $411 billion by the end of 2020. Companies across all vertical markets are abandoning legacy technologies in favor cloud-based infrastructure, platforms, software, and functions. This is particularly true during the COVID-19 pandemic, as businesses are seeking remote work-friendly solutions....
  • Empower Your Business With The Right Phone System

    What To Look For In Small Business Phones Small business owners often want to know why they should upgrade their phone systems. People ask: “Isn’t our tried and trusted landline connection good enough to handle incoming calls?” Simply put, the answer is no—it’s not good enough anymore. The truth is that the communications landscape has changed significantly in recent years, with the customer experience (CX) emerging as a major business driver....
  • Your Small Business Has Big Goals

    4 Must Haves For Small Business Phone Systems Small businesses have the same needs as big businesses in many ways; regardless of business size, requirements to provide stellar customer service, ensure that mobile and remote workers can stay connected, and enable efficient productivity to deliver on business goals remain constant....
  • Cybersecurity Trends To Monitor In 2020

    Businesses are digitizing at a rapid pace, adding a variety of digital communication and collaboration solutions into their environments. Voice, video, mobility, and workforce productivity apps are all making their way into the enterprise arena, and changing the way companies operate. But this brings new challenges for cybersecurity. While it’s great to see digital transformation picking up steam, it’s becoming problematic from a cybersecurity perspective....
  • How To Leverage DaaS While Working From Home

    As the effects of the COVID-19 pandemic continue to unfold, it becomes clearer why having viable remote working solutions are critical to ongoing business success. Global pandemics aside, offering remote working solutions that employees can use to work from home or while traveling also allows your business operations to run smoothly while also offering increased flexibility for staff....
  • 10 Reasons Businesses Are Switching To UC Cloud Services

    Cloud unified communications (UC) adoption is exploding, with experts predicting that the number of cloud-based UC platforms could jump from 15 percent in 2018 to 50 percent as soon as 2020. The market has been gradually shifting to adopt cloud services for several years now, but recently businesses have been making the switch in greater numbers....
  • What is UCaaS (Unified Communications as a Service)?

    Business cloud usage has exploded in recent years, with 77 percent of enterprises now storing at least one application, or a portion of their computing infrastructure, in the cloud. This trend is bound to continue accelerating. Related: 10 Reasons Businesses Are Switching To UCaaS One of the most popular ways that companies are leveraging the cloud today is with Unified Communications as a Service (UCaaS)....
  • Telecommuting In 5 Easy Steps

    Telecommuting In 5 Easy Steps Daunting as it may seem, preparing your business and employees for telecommuting is easy with the right technology and provider. There are five simple steps we recommend to ensure your transition to telecommuting is seamless and allows you to maintain the high quality performance and productivity you expect....
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